Insider named among top providers for Cross-Channel Campaign Management

Insider’s progressive and scalable platform combined with a hyper-localized approach sets it apart from nascent CCCM solutions, pureplay providers and traditional marketing clouds. Read the full report to see how Insider stacks up.

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Your customers are active on 6+ channels on average - are you?

Insider’s AI helps marketers predict the next best channel in this report, Forrester considered a 36-criterion evaluation of cross-channel campaign management (CCCM) providers to evaluate the top 10 vendors for their cross-channel campaign management capabilities.

Find out how Insider is a suitable choice for marketers looking to engage customers in an extensive set of market-relevant digital channels.

Insider’s AI helps marketers predict the next best channel

Insider’s AI-powered algorithms help marketers predict the next best channel for each individual, helping them orchestrate one-to-one cross-channel experiences on their customers’ preferred channels, including emerging channels like WhatsApp, Facebook Messenger, RCS, SMS and other online and offline channels.

The platform has a wide range of AI algorithms that can predict intent in real time including likelihood to buy, likelihood to churn, and much more.

Trusted by 800+ top global brands

Insider is the preferred growth partner for more than 800 powerhouse brands worldwide helping marketers connect data across channels, predict future behavior with AI and individualize cross-channel experiences from a single platform—with the fastest time to value.

  • Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates significantly, reaching as high as 275%

    Baris Gokpinar Chief Marketing Officer
  • Insider has enabled us to implement ideas quickly and effectively which is essential to our promise of delivering an interactive and responsive brand experience. Insider is a continuously evolving all-in-one marketing platform that allows us to access the latest technology – a great tool for anyone looking to create impactful customer experiences!

    Almir Smajlović eCommerce Director
  • Insider sets itself apart with its feature-rich mobile technologies and the mindset they have around helping brands. They deliver the best customer experiences out there. Our group consultant at Insider always asked us to stay ahead of the curve with new strategies and best practices. Insider will play a significant role in shaping our digital transformation.

    Ayse Gedikli eCommerce Director
  • The customization capabilities of Insider meant that we could personalize our notifications to deliver highly-relevant and individualized content to our customers. Using these features we were able to significantly improve our Average Order Value, CTRs, and Conversions in just two months.

    Dmitriy Yakovlev Head of Marketing
  • Insider’s platform capabilities are limitless including personalization, segmentation, mobile campaigns and conversion optimization.The tool addresses several of our challenges and has simplified the use of a complex CMS. Optimization of mobile navigation, web and mobile conversions, and being able to deliver highly impactful user journeys are some of the other benefits.It’s easy to use and allows me to execute swiftly.

    Anissa Bégin Website & SEO Director

One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

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