Discover the power of Insider’s industry-leading personalization engine

Engage, delight, and retain your customers with timely and relevant messaging based on browsing history, intent, and behavior. Insider combines the power of data and AI to help brands build 1:1 interactions at every step of the customer journey.

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Personalization software built by marketers, for marketers 

Everything you need to build truly personalized customer experiences

Insider’s industry-leading Customer Data Platform (CDP) unifies data from your website, app, email, CRM, POS, contact centers, and more to build a 360-degree view of every single customer. Dig deeper into each customer’s predicted intent, affinity, and preferences to deliver personalized marketing campaigns that truly resonate.

Insider named a leader in the Gartner Magic Quadrant™ for Personalization Engines

Insider’s personalization engine combines zero-party and first-party data with AI-powered predictions to help brands deliver individualized experiences.

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eCommerce personalization at scale

Insider’s advanced personalization engine takes the effort out of building individualized experiences. By enabling you to segment your customers with AI, we help you create tailored experiences that drive results.

Optimize
Optimize

Launch 1:1 campaigns with 100+ high-converting templates built to save you time

Engage
Engage

Send personalized, perfectly timed messages on the channels with the most impact

Discover
Discover

Inspire them to keep exploring with AI-backed product discovery and recommendations

Experiment
Experiment

Build and test individualized experiences that drive conversions and sales

Orchestrate
Orchestrate

Choreograph seamless interactions for customers as they move between channels and devices

Fastest time to value

Launch personalized app and website experiences in minutes

Delivering seamless, timely, and personalized customer experiences has never been easier. Insider’s advanced personalization software empowers your team to launch meaningful and personalized campaigns in minutes, not hours.

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Omnichannel personalization

Personalized messaging for every channel

Leverage over 100 pre-built, marketer-tested templates for Email, Web, Mobile Apps, Web Push, and Messaging Apps to engage your audience wherever they are. Spark a personal connection at every touchpoint with individually tailored, AI-powered, cross-channel personalization powered by Insider.

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Engage

Messaging built for today

Create messaging that speaks to each user and deepens connections across Email, Web Push, App Push, Facebook Messenger, and WhatsApp Business and watch engagement rise.

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"Best onsite personalization solution you can find"

What I like best about Insider is the fact that it allows us to provide an individualized onsite experience for our customers. With Insider's segmentation capabilities, we are able to target customers according to their interests. Ever since creating interest-based personalized onsite experiences for our customers, we have seen an uplift in conversion rate and customer retention.

Digital Marketing Manager
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Explore experimentation possibilities

Optimize and deliver best-performing content

Experiment and optimize campaign performance with Insider’s built-in A/B testing tools. Identify winning combinations of Email, Onsite, Messenger, App, and Push Notification content for each customer to drive higher conversions and stronger engagement—at scale.

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By combining reliable customer data with powerful technology that stitches beautiful customer journeys together, Insider has helped our business connect with our customers in a deeper, more meaningful way. This is a very powerful platform for the modern marketer, indeed.

Digital Marketing Manager
Read more reviews from happy Insider customers on G2

Why try Insider for personalization?

 

Trusted by 1200+ brands.

More than 1200 leading enterprise brands and high-growth startups trust Insider to help them deliver delightful customer experiences.

Deep customer segmentation.

Insider empowers you to identify, define, and target your audience with 120+ attributes, including traits, behaviors, preferences, and more.

Centralized customer profile management.

Unify data from your website, apps, email, CRM, POS, contact centers more to build a consistent, 360-degree view of every single customer.

AI-based insights.

Insider’s built-in AI and machine learning instantly identifies what’s important, so you can make quicker, smarter marketing decisions.

100+ pre-built templates
for web and apps.

Insider’s intuitive editor and pre-built templates for web and apps help you launch and customize one-to-one experiences fast.

Resources that will fuel your drive for growth

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See All Resources

Join over 1,200 global brands who trust Insider to build personalized experiences

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