Insider – G2 Summer’24 Report Leader with most #1 rankings
Announcement

Insider named as the Top 3 Leader in 9 categories with a perfect user satisfaction score of 100, entering SMS Marketing as the #1 Leader

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#1 AI-native platform
for individualized,
cross-channel customer experiences

Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.

Trusted by marketing teams at 1,200+ brands,
from high-growth businesses to enterprise players

Everything you need to build and launch engaging customer experiences at scale

Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective.

  • Connect Data

    Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences.

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  • Personalize experiences

    Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale.

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  • Orchestrate journeys

    Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are.

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Connect Data Visualization

Everything you need to build and launch engaging customer experiences at scale

Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective.

Connect Data Mobile

Connect Data

Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences.

Personalize Experiences Mobile

Personalize experiences

Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale.

Orchestrate Journeys Mobile

Orchestrate journeys

Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are.

You are in good company

One platform, infinite
customer experiences

We’re on a mission to empower marketers to drive growth and revenue, by delivering seamless customer experiences that are as unique as each customer.

 

Impactful customer journeys on the channels they use most

Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action.

Sirius AI Visualization

Make marketing zen with

Sirius AI

Make marketing zen with Sirius AISirius AI Logo

Sirius AI Mobile Visualization

Our patent-pending Generative AI solution delivers trustworthy, relevant, personalized experiences -on autopilot. Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue

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Loved by brands, recognized by analysts ❤️

Insider tops G2’s Summer’24 reports as a #1 leader for 8 years running

Rated the #2 Best Software in the UK, #3 in EMEA, and #7 globally for Enterprises, we’ve topped the charts with the most #1 rankings in G2’s Summer’24 report. We’re ranked #1 in 6 categories – CDP, Personalization, Mobile Marketing, SMS Marketing and more, while securing top positions in Marketing Automation and Customer Journey Analytics, and E-commerce Search.

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G2 Spring 2024 Grid

Insider named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines

Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

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Gartner Grid

Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.

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Forrester Grid

Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023

Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.

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IDC Grid

"With Insider, our email marketing process has been greatly simplified, and it is this, along with the admirable tech support, that makes them a great choice for us at LEGO."

Marketing Manager
LEGO

Orange Stars

"I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers."

Business Analyst
Madeira Madeira

Orange Stars

"With Insider's platform and customer support team, we have achieved 12x ROI. Using Smart Recommender, we now provide the relevancy our product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources."

Marketing Specialist
Decathlon

Orange Stars

"Insider's team of Growth Consultants have helped us with the detection, creation, and evolution of campaigns we've performed the integration. It offers an array of predictive templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously."

Digital Content Director
Puma

Orange Stars
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Integration hub

Break down silos and unlock the potential of your tech stack by integrating data from 100+ data sources. Onboard new data sources in a few clicks.

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What could you achieve with Insider?

Wouldn't you like to generate more revenue and growth from your customer experience initiatives? Leave your details below. One of our experts will be in touch shortly.