Trusted by marketing teams at 1,200+ brands, from high-growth start-ups to enterprise players
Hassle-free migration with Insider Switch
Customers find Insider easier to use, easier to set up, and easier to do business with than Salesforce, according to 100% authenticated user reviews on G2.
Ratings
Meets Requirements
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Has the product been a good partner in doing business?
Product Direction (% positive)
Meets Requirements
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Has the product been a good partner in doing business?
Product Direction (% positive)
Very fast product with efficient results.
Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools.”
It feels like it is purposefully over-complicated.
“It feels like it is purposefully over-complicated. Instead of being helpful, and giving helpful advice on how to do even something as simple as sending an email, you’re left to flounder around trying to figure out how to do things. Their training is also unhelpful.”
What is Insider Switch?
Deciding the change your tech stack is a big decision, so it’s important to know you’re in good hands. The Insider Switch program helps brands transition from clunky, outdated tech stacks to the #1 marketing leader—with minimal effort, zero downtime, and the quickest time to value.
Who is Insider Switch for?
Enterprise businesses with a clear purpose: to eliminate outdated, complex, costly, and non-agile technologies and move towards efficiency, Generative CX, modern channels, and enhanced productivity. If you’re looking to consolidate your tech stack into a unified platform, remove dependency on additional tools and teams, and lower costs, Insider is the platform for you.
Why did we launch Insider Switch?
Because marketers worldwide are unhappy. The cost of maintaining outdated and clunky platforms is a nightmare; clashes between marketing and IT departments are slowing down progress, customer support is practically non-existent, and team inefficiency is rife.
This needs to stop. That’s why we’ll help you switch to a modern platform that prioritizes efficiency, productivity, and above all else—speed. At Insider, we believe marketers should be able to have it all.
Streamlined process, seamless data migration, & 25% uplift in AOV
“By using Insider for all our channels, we now have unified profiles for our customers, and we have a detailed view of their preferences, behavior, and more. This has enabled a better understanding of our customers, and we have improved our communication, content, and services based on the insights we have gained from Insider.”
Marketing Manager
Leading European retail brand
Important tool to reduce friction from the customer journey with amazing ROI
We were looking to onboard a partner, rather than just a peer solution. We wanted a company that would work with us to achieve our goals and help us make complete use of the customer data we have to deploy a more relevant onsite experience that would give our customers what they’re after. And, that’s exactly what Insider helps us achieve.
Head of Digital
Luxury fashion retailer
Good tool for creating meaningful customer journeys
Starting from onboarding, we had great support from both product onboarding specialists and our customer success manager, which helped us learn and adapt to the products and easily use the panel. Insider panel is already user-friendly, but the support from product onboarding team was very valuable.
Digital Marketing Manager
Global homegoods retailer
Great Mobile App solution to boost app user engagement
We had a worry that the app integration could take some time as we have seen it with other vendors. However, Insider was different and the integrations happened super quickly without hassle thanks to Insider’s team. It didn’t even need involvement from our team to fix things which was great!
Head of Digital
Beauty and cosmetics retailer
4 reasons to make the Switch today
1. A seamless onboarding led by experts
Our expert team works with each client on their most critical business outcomes, starting with our onboarding kick-off meeting and continuing throughout the implementation process. You’ll have access to localized support around the clock.
“Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools.”
Head of Digital
Beauty and cosmetics retailer
”The best advantage of their service is responsive technical support and quick implementation.”
Senior eCommerce Manager
Luxury fashion brand
2. Rapid implementation with Insider’s automated migrator
We’ve been helping clients switch to our industry-leading platform for years. With our custom-built (and expert-approved!) automated migrator, we can transfer your contacts, users, and templates in one click. Also, with the help of SendGrid, we’ve reduced the IP warm-up time for email service providers to just two weeks.
3. Unmatched channel breadth
We empower brands to create seamless experiences across 12+ channels. With access to the most extensive set of digital channels on the market—including app, WhatsApp, email, and web—you can enhance your lead generation and customer acquisition efforts significantly.
“Insider is the best platform we’ve used to combine all of our channels and provide a seamless multi-channel experience.”
CMO
US fashion retailer
“Insider’s integration is super fast and we saw amazing results in less than 2 months!”
Ecommerce Manager
Global homegoods retailer
4. Fastest time to value
Insider offers 3X faster time to value than the competition, with enterprise brands seeing ROI in under six months, Offering 100+ data connectors, migrators, and pre-built integrations with shopping carts and CMS, Insider is proud to deliver industry-leading TTV, as validated by the world’s largest independent software marketplace.
Loved by brands, trusted by analysts ❤️
Insider tops G2’s Fall’23 reports as the #1 leader in six categories
We’ve topped the charts as the #1 leader in G2’s Fall‘23 reports with the highest user satisfaction score (100/100). We ranked highest across 6 categories—Personalization, Customer Data Platforms, Mobile Marketing, and more.
Read the full report
Insider named a leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines
Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the top scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Read the full report
Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021
Read the full report
Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023
Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.
Access the report
Avoiding the martech implementation headache
Fast, hassle-free implementation is the crucial first step to achieving rapid time to value (TTV). Find out why so many martech implementations fall short, and discover how Insider’s expertise and strategic approach streamline the process and remove the headache.
Salesforce vs Insider Capabilities Overview
Insider is ranked as the #1 platform in Personalization, CDP, Mobile Marketing, Customer Journey Analytics, E-commerce Personalization, and Marketing Automation on G2’s Fall’23 Report. We’ve achieved the highest user satisfaction score of 100/100, compared to Salesforce’s score of 40/100.
Comparison Overview
Web Personalization
Web Push Notification
with Firebase API
Mobile App Personalization
basic
App Push Notification
basic
Email Personalization & Delivery
Multi-Channel Journey Orchestration
Product Recommendation
Predictive Segmentation
Unified Customer Database & Profile
LIMITED TIME ONLY
Take advantage of our Salesforce contract buy-out deal
At Insider, we’re committed to helping brands grow and drive revenue with our omnichannel marketing platform. That’s why we’ll deduct the cost of your Salesforce contract from your annual contract with us, whether you have one month left or 12.
This offer enables you to enjoy Insider for free for the remainder of your active Salesforce contract. We won’t invoice you until after your current contract expires.
Seamlessly integrate Insider with your existing tech stack
Connect, centralize, and grow at scale with tools you already know and trust. Integrate solutions across 20+ categories (including CRM, Analytics, Ads, Social Media and more) to get up and running faster than ever.
You are in good company
259%
increase in AOV in one month
13%
increase in conversion rate
in one month
50.3%
increase in
mobile conversion rate
6X
Return on Investment (ROI)
159%
increase in conversions with Cart Reminders
64%
increase in lead gen with Segmentation
30X
Return on Investment (ROI)
in 12 weeks
4.6%
uplift in conversion rate
45%
increase in
lead capture rate
12X
Return on
Investment (ROI)
150%
increase in
lead collection
35%
increase in conversion
72X
Return on Investment (ROI)
in 12 months
5
channels activated
25%
uplift in customer
lifetime value
“We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.”
Sam Hau
eCommerce Manager
259%
increase in AOV in
one month
13%
increase in conversion rate in one month
50.3%
increase in mobile conversion rate
“We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how…”
Group Head of Digital Marketing and eCommerce
6X
Return on Investment (ROI)
159%
increase in conversions with Cart Reminders
64%
increase in lead gen with Segmentation
“I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.”
Alejandra Salazar
Ecommerce Content Manager
30X
Return on Investment (ROI) in 12 weeks
4.6%
uplift in conversion rate
45%
increase in lead capture rate
“We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales.”
Digital Marketing Manager
12X
Return on Investment (ROI)
150%
increase in lead collection
35%
increase in conversion
“The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results.”
CRM Manager
72X
Return on Investment (ROI) in 12 months
5
channels activated
25%
uplift in customer lifetime value
Explore Insider for yourself
Want to learn more about how Insider can drive growth while making your team more productive and efficient? No problem. Take a look at our interactive platform tour to experience how Insider works.
Get a demo
Want to learn how switching to Insider can drive growth and make your entire team more efficient? Book a demo with one of our experts today; we’d love to show you how we do things around here.
