LONDON, Nov. 10, 2022 /PRNewswire/ — Insider, the global leader in cross-channel personalization and customer journey orchestration, today announced that Sir Richard Branson, Founder of Virgin Group is joining RESHAPE 2022, the #1 Customer Experience & Growth Summit, for an exclusive interview with Hande Cilingir, Insider Co-Founder and CEO, in a surprise announcement to its community of 20,000+ digital disruptors, growth makers, and CX experts.

In this inspiring conversation, Hande Cilingir and Sir Richard will talk openly about life, leadership lessons, the importance of attitude, failures, technology, and the power of customer experience. One of the areas Cilingir and Sir Richard will explore is how an exceptional company is the one that gets all the little details right, it is in those small details where an average company can become an exceptional company.

This year, RESHAPE has already brought together industry leaders, C-level executives and marketing experts from some of the world’s most iconic brands, including L’Oreal, Lenovo, Singapore Airlines, Vodafone, and Pizza Hut, to explore A Brand New Way™ in Customer Experience.

“We thought long and hard about who should be our surprise speaker as part of RESHAPE Summit 2022. For us, building Insider has always been about more than building an exceptional product company. Our aim is to build the most progressive technology company in the world. To do that, we have always obsessed over the little details, improved and iterated every single day, and worked harder and smarter than other vendors. It is this customer obsession that transforms an average company into an exceptional company – and is one of the many similarities that I see between Virgin and Insider,” said Hande Cilingir, Co-Founder and CEO at Insider, “Sir Richard is one of the most prominent public figures in entrepreneurship and to me embodies the spirit of creating memorable experiences. In my preparation for our interview, I have watched hours of interviews and videos – so we could bring our RESHAPE community a conversation unlike any other, where we turn everything on its head and ask the never-asked-before questions”.

To register for the exclusive session, catch up on previous sessions, or for more information, go to: www.reshapesummit.com.

About Insider

Insider – one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS). CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs.

Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,300 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.

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