Announcement
Insider expands leadership across 10 categories with the highest ease of use and setup score of 97/100 and a perfect user satisfaction score of 100/100.
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Insider expands leadership across 10 categories with the highest ease of use and setup score of 97/100 and a perfect user satisfaction score of 100/100.
Learn more
The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.
Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective.
Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences.
Discover Insider’s CDP
Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale.
Explore personalization
Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are.
Discover orchestration
Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective.
Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences.
Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale.
Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are.
“We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.”
Sam Hau
eCommerce Manager
259%
increase in AOV
13%
increase in conversion rate
50.3%
increase in mobile conversion rate
“We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..."
Group Head of Digital Marketing and eCommerce
6X
Return on Investment (ROI)
159%
increase in conversions with Cart Reminders
64%
increase in lead gen with Segmentation
“I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.”
Alejandra Salazar
Ecommerce Content Manager
30X
Return on Investment (ROI) in 12 weeks
4.6%
uplift in conversion rate
45%
increase in lead capture rate
"We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales."
Alaa Tarawneh
Digital Marketing Manager
12X
Return on Investment (ROI)
150%
increase in lead collection
35%
increase in conversion
“The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results."
CRM Manager
72X
Return on Investment (ROI) in 12 months
5
channels activated
25%
uplift in customer lifetime value
We’re on a mission to empower marketers to drive growth and revenue, by delivering seamless customer experiences that are as unique as each customer.
Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action.
Our patent-pending Generative AI solution delivers trustworthy, relevant, personalized experiences -on autopilot. Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue
Explore Sirius AI™
G2 has rated Insider the #1 Omnichannel Experience and Customer Engagement Platform. Insider also tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, and more.
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Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Read the full report
Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.
Read the full report
Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.
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"With Insider, our email marketing process has been greatly simplified, and it is this, along with the admirable tech support, that makes them a great choice for us at LEGO."
"I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers."
"With Insider's platform and customer support team, we have achieved 12x ROI. Using Smart Recommender, we now provide the relevancy our product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources."
"Insider's team of Growth Consultants have helped us with the detection, creation, and evolution of campaigns we've performed the integration. It offers an array of predictive templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously."
Break down silos and unlock the potential of your tech stack by integrating data from 100+ data sources. Onboard new data sources in a few clicks.
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