Hong Kong’s Leading Brands, Including Pizza Hut, Adidas, and Chow Sang Sang celebrate impressive growth and major milestones in partnership with Insider

[SINGAPORE, SEPTEMBER 2023] – Insider, the industry-leading marketing platform for building individualized, cross-channel customer experiences, is delighted to celebrate milestone partnerships and their latest achievements with some of Hong Kong’s best-loved brands, including Pizza Hut, Adidas, and Chow Sang Sang.. 

Trusted by over 1,200 global brands—including one-third of Fortune Global 500 brands—Insider recognizes the value of each impressive client milestone and is proud to join partners in celebrating more than 7 years of working together to drive growth. 

“It’s a pleasure to celebrate such long-lasting partnerships with some of Hong Kong’s best-loved brands. Many of our customers have been with us for many years, in some cases up to six years in this region. Their trust and support is a huge testament to the power of our platform,” said Tunc Bolluk, Managing Director at Insider. “We built Insider to help make marketing feel more manageable, and to improve the day-to-day life and productivity of marketers worldwide. The long-lasting nature of these relationships highlights the value our platform brings, and witnessing our clients drive continuous growth and revenue is great to see.”

Despite the economic growth being at risk, Insider remains a driving force behind the success of many Hong Kong-based  brands, spanning retail, eCommerce, financial services, telecommunications, media, and travel. Insider’s extensive platform empowers brands to boost revenue with seamless customer experiences across the widest number of channels, including web, mobile app, email, SMS, site search, WhatsApp, and more

Driving growth for Hong Kong’s best-loved brands

Some of Hong Kong’s best-loved brands are celebrating anniversaries and milestones with Insider, including Pizza Hut who has worked with Insider for 4 years. Adidas and Chow Sang Sang have also been valuable partners, each for nearly 2 years.

The success of marketing and customer experience initiatives launched by Pizza Hut, Adidas, and Chow Sang Sang are even more impressive in the face of the economic challenges currently faced by marketers worldwide.

Spotlight: Pizza Hut 

Pizza Hut, a household name in fast food, has been a dedicated partner of Insider for the past 4 years. During this period, they have achieved outstanding results in enhancing their customer experience and marketing strategies. Insider’s platform has been instrumental in optimizing Pizza Hut’s cross-channel initiatives, ensuring that customers enjoy a personalized and delightful dining experience. 

Spotlight: Adidas 

Adidas, a global leader in sportswear, has collaborated with Insider for nearly 2 years. Together, they have navigated the complex landscape of retail marketing, delivering cutting-edge solutions to consumers. Adidas’ commitment to innovation and customer engagement has been significantly elevated through their partnership with Insider, resulting in substantial growth and brand loyalty. 

Spotlight: Chow Sang Sang 

Chow Sang Sang, a renowned name in the jewelry industry, has been in partnership with Insider for close to 2 years. In this time, Chow Sang Sang has shown a dedication to creativity and customer focus that aligns seamlessly with Insider’s mission. Despite the challenges faced by the luxury retail sector, Chow Sang Sang has utilized Insider’s platform to transform its marketing and customer experience strategies. By leveraging data-driven insights and personalized engagement, they have achieved remarkable results, adding value to their customers and enhancing their brand image.
Insider’s advanced suite of solutions has become the backbone for Hong Kongese brands, empowering them to harness the power of AI, machine learning, and personalization. These much-loved brands depend on Insider’s innovative technology to create personalized customer experiences, fueling revenue, growth and making entire teams more productive and efficient.

Outperforming vendors worldwide, Insider has been recognized and celebrated by multiple leading analysts. Insider was named a leader in the Gartner Magic Quadrant for Personalization Engines 2022, The Forrester Wave for Cross-Channel Campaign Management 2021, and IDC MarketScape: Worldwide Customer Data Platforms Focused on Front-Office Users 2021-22 Vendor Assessment. The company has also been named the #6 Best Software Company in the world, according to G2’s Spring’23 reports. The platform is ranked #1 Leader by G2 across multiple categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and E-commerce Personalization

Looking forward

Insider will continue developing industry-leading products that drive profitability, growth, and revenue for its customers worldwide. Insider is thrilled to celebrate long-standing partnership milestones and is proud of the contribution its platform has made to the success of some of the world’s biggest brands.

Throughout Insider’s journey, its unwavering goal remains to support its partners in building successful marketing strategies that resonate with customers and drive results. Combining advanced technologies with a deep understanding of local markets has played a significant role in helping partners achieve exceptional results, create remarkable experiences, and build long-lasting partnerships that deserve celebrating.

About Insider

Insider—a single platform for building individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine, and build individualized customer experiences. Marketers use Insider’s platform to deliver consistent and engaging experiences across Web, App, Web Push, Email, SMS, WhatsApp Commerce, and more.

One-third of Fortune 500 companies and top brands across retail, automotive, and travel choose Insider to deliver AI-led personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Estée Lauder, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Vodafone, Allianz, Santander, BBVA, Pizza Hut, Newsweek, MediaMarkt, Nissan, AVIS, MAC, Marks & Spencer, Madeira Madeira, Avon, and CNN.