6 strategies to drive revenue & growth across digital channels for

Hi, we are Insider. 

We are here to help Bensons for Beds drive more revenue and loyalty by delivering compelling, connected and personalized customer experiences across all your digital properties.

Here are 6 customized and highly-effective approaches to help you accelerate your online business and make it easier and more enjoyable to shop with Bensons for Beds.

Learn how to:

Enhance product discovery on mobile with snackable stories

Reactivate silent customers and drive conversions with browser notifications

Convert anonymous visitors into known customers with gamification

Maximize AOV with personalized product recommendations

Increase customer loyalty and lifetime value through cross-channel journey orchestration

Shorten the time to purchase with Social Proof

Enhance product discovery with snackable stories

Attention spans are short. With InStory, you can capture your visitors’ imagination. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to reduce mobile bounce rates and help users find what they’re looking for.

Not a designer? No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.

Reactivate silent customers and drive conversions with browser notifications

Timely, relevant and personalized rich push notifications grab your customers’ attention, no matter where they are on the internet. 

This fast-action channel can draw on data from your back-end systems to create triggered alerts. Notify users when a long awaited product comes back in stock or if a big ticket item they’ve been mulling over for a long time drops in price. In a single click, they’ll be taken straight back to site to make their purchase.

 

Convert anonymous visitors into known customers with gamification

Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.

The best part? You don’t need an IT department to build these experiences. Transform the traditional experience with an extraordinary twist.

Maximize AOV with personalized product recommendations

Insider’s AI learns your customers’ favourite things, based on browsing and purchase behavior, as well as “go-to” algorithms like Top Sellers and Customers Also Bought.

You can offer recommendations on your homepage, product pages, cart pages, emails, and messaging channels. Let shoppers know that you understand what they value and show them products that they will love.

Maximize average order value and customer lifetime value with personalized upsell and cross-sell recommendations.

Increase customer loyalty and lifetime value through
cross-channel journey orchestration

Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and adapted to each customers’ behavior – What did they click? Buy? What’s the best channel to engage them?

All this and more is available with Insider’s powerful and user-friendly journey orchestrator. With Architect, delivering relevant messages and products on customers’ preferred channels has never been easier… or more effective.

Shorten the time to purchase
with Social Proof

Building purchase confidence and speeding up the decision making process remain two of the biggest challenges for ecommerce and marketing teams.

Create urgency and give your customers the assurance they need to complete their purchase – in the shortest possible time.

Trusted by 1000+ businesses, including:

Meile increases conversion rates by 68% with smart overlays

IKEA gets more than 3,000 4-star reviews with in-app overlays

How Rivièra Maison achieved 17.08% uplift in AOV

Ready to learn more?

If you would like to discuss how any of these strategies would bring value to the Bensons for Beds customer experience, don’t hesitate to get in touch. 

Emily Maddox

Digital Growth Consultant

emily.maddox@useinsider.com  

+44 777 284 2771

Emily Maddox

Digital Growth Consultant

emily.maddox@useinsider.com

+44 777 284 2771

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