We are here to help N Brown Group drive more revenue, growth and loyalty across all your brands by delivering compelling, connected and personalized customer experiences.
Here are 5 customized and highly-effective approaches to help you accelerate your online business.
Enhance product discovery on mobile with snackable stories
Boost engagement and with made-to-convert gamified templates
Reactivate silent customers to increase CLV and tackle churn
Drive conversions with timely web push notifications
Deliver relevant messages via a customer’s preferred channel at scale
Attention spans are short. With InStory, you can capture your visitors’ imagination. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to reduce mobile bounce rates and help users find what they’re looking for.
Not a designer? No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.
Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.
The best part? You don’t need an IT department to build these experiences. Transform the traditional experience with an extraordinary twist.
All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.
Insider’s machine learning recognizes the distinct behavioral patterns of your customers to detect when a customer is likely to churn – before it’s too late.
Keep the conversation going by identifying the right channel and message for each customer who is in danger of churning to inspire loyalty and keep customers engaged.
Timely, relevant and personalized rich push notifications grab your customers’ attention, no matter where they are on the internet.
This fast-action channel can draw on data from your back-end systems to create triggered alerts. Notify users when a long awaited product comes back in stock or if a big ticket item they’ve been mulling over for a long time drops in price. In a single click, they’ll be taken straight back to site to make their purchase.
Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and adapted to each customers’ behavior – What did they click? Buy? What’s the best channel to engage them?
All this and more is available with Insider’s powerful and user-friendly journey orchestrator. With Architect, delivering relevant messages and products on customers’ preferred channels has never been easier… or more effective.
If you would like to discuss how any of these strategies would bring value to the SpaceNK customer experience, don’t hesitate to get in touch.