We are here to help you create memorable online experiences, representing the fun and celebration of the individual that is integral to the GAP brand. You can drive more revenue, growth and loyalty by delivering compelling, connected and personalized customer experiences across all your digital properties.
Here are 5 customized and highly-effective approaches to help you continue to be the foundation of your customers’ wardrobes through every stage of life.
Enhance product discovery on mobile with snackable stories
Reactivate silent customers to increase CLV and tackle churn
Convert anonymous visitors into known customers with gamification
Create a personalized shopping experience for every customer
Deliver relevant messages via a customer’s preferred channel at scale
Attention spans are short. With InStory, you can capture your visitors’ imagination. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to reduce mobile bounce rates and help users find what they’re looking for.
Not a designer? No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.
All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.
Insider’s machine learning recognizes the distinct behavioral patterns of your customers to detect when a customer is likely to churn – before it’s too late.
Keep the conversation going by identifying the right channel and message for each customer who is in danger of churning to inspire loyalty and keep customers engaged.
Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.
The best part? You don’t need an IT department to build these experiences. Transform the traditional experience with an extraordinary twist.
Displaying generic content on your website is a missed opportunity to drive higher engagement and conversion rates.
With Insider’s deep personalization capabilities, you can beat “banner blindness” on your website.
Provide returning or known visitors with hyper-relevant content and products based on their purchasing history, browsing habits, interests – or predicted behavior.
Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and adapted to each customers’ behavior – What did they click? Buy? What’s the best channel to engage them?
All this and more is available with Insider’s powerful and user-friendly journey orchestrator. With Architect, delivering relevant messages and products on customers’ preferred channels has never been easier… or more effective.
If you would like to discuss how any of these strategies would bring value to the Next customer experience, don’t hesitate to get in touch.