Our AI-powered personalization and optimization capabilities make us the #1 choice for top global brands looking to create personalized, cross-channel experiences. We’ve been named the #1 leader with a perfect user satisfaction score of 100/100 and the fastest time to value (TTV) in:
Never settle for the best. Insider is the #2 Best Software Company in the UK and #3 in EMEA, the #7 Best Software Product for enterprises, and the #14 Best Software Product globally.
Achieved 12X ROI through Insider Recommendation Engine
With Insider’s platform and customer support team, we have achieved 12x ROI. Using Smart Recommender we have improved the relevancy of product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources.
Business Analyst
Driving repeat purchases with cross-sell and up-sell
With Insider’s powerful, AI-backed recommendation engine, we were able to engage our users to take the step from browsing to purchasing--all because they received more relevant and personalized offers. we were able to see an increase of 25% for our conversion rate in just one week.
Digital Marketing Director
A robust tool to help improve CRO
The Insider Platform is a robust tool that allows companies to experiment, test, and gain valuable insights into online customer behaviour. What I like best is the ease with which we are able to manipulate pages using the Insider Platform. Client services are also impeccable.
Online UX & Content Director
Enhanced customer's shopping experience across the journey with Architect
Insider's Architect helps us engage our shoppers across different channels. Previously, our consumers weren't able to relate to our recommendations but since Architect did the job of understanding customer behavior, we are able to build a more tailored approach for each user.
E-commerce and Sales Director
We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.
Our industry-leading solution helps high-growth startups and enterprise brands build robust cross-channel capabilities that offer seamless personalized experiences across devices and 12+ channels.
By synchronizing data from across offline and online channels, we help brands craft and optimize marketing campaigns that drive better results with the fastest time to value. By helping brands personalize experiences end-to-end across the customer lifecycle, we help global brands supercharge productivity and grow at scale.
We help brands personalize search results for every shopper based on past and predicted behaviors. By offering AI-led search results and recommendations, Insider helps customers discover the products they’re looking for faster, reducing bounce rates, driving higher conversions, and increasing AOV and ROI with user behavior-based search recommendations
“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”
Head of Marketing
Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.
Head of Online Trading
“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups have increased by 5%, and we’ve seen conversion rates rise.”
Director of Ecommerce
“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”
Digital Marketing Director
“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”
Head of Marketing
“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”
Digital Marketing Director
“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups increase by 5%, and we’ve seen conversion rates rise.”
Director of Ecommerce
Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.
Head of Online Trading
We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.
We’ve been recognized as a 2023 Gartner® Peer Insights™ Customers’ Choice for Personalization Engines
We’ve been named a 2023 Gartner Peer Insights™ Customers’ Choice for Personalization Engines with the Highest Overall Rating of 4.8/5. We achieved the highest scores across all four categories:
Product Capabilities (4.8/5.0), Sales Experience (4.8/5.0),
Deployment Experience (4.7/5.0), and Support Experience (4.8/5.0).
One platform for individualized, cross-channel customer experiences
Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
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