Insider Recognized as a 2023 Gartner Peer Insights™ Customers’ Choice for Personalization Engines with the Highest Overall Rating of 4.8/5

We have been recognized as the Customers’ Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’ report for Personalization Engines. Having been a leader for three years in the Gartner® Magic Quadrant™ for Personalization Engines, this distinction of being recognized as a Customers’ Choice based on reviews from brands using us further cements our position as the #1 choice of marketers for Personalization and CX.

We achieved the highest scores across all four categories:
Product Capabilities (4.8/5.0), Sales Experience (4.8/5.0),
Deployment Experience (4.7/5.0), and Support Experience (4.8/5.0).

Fastest Time to Value

“21X ROI in just 6 months with Insider's personalization platform.”

Leading Retail brand in EMEA

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Personalization capabilities

“Insider is the best for personalized campaigns thanks to their CDP that consolidates data.”

Leading Telecommunication brand in EMEA

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Customer Support

“Insider is fabulous for its world-class customer support. Their team helped us get onboarded easily.

Leading Banking brand in EMEA

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Cross-channel capabilities

21.83% conversion rate uplift with Insider's cross-channel personalization.

Leading Banking brand in EMEA

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About Gartner Research

Gartner, Voice of the Customer for Personalization Engines, Peer Contributors, 29 December 2023.

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

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