Deliver a seamless customer experience

The #1 platform loved by marketers, recognized by analysts

Insider helps marketers connect data across channels, predict future behavior with AI, and individualize cross-channel experiences, from a single platform with the fastest time to value.

Deliver a seamless customer experience

The #1 platform loved by marketers, recognized by analysts

Trusted by 1,200+ brands worldwide

A brand new way to engage customers

Insider’s actionable Customer Data Platform (CDP) connects your customer data to unlock its full potential and help you to gain a 360-degree view of each individual customer.

Deliver experiences as unique as your customers, on the channels they care about. Insider supports the most extensive set of channels. Orchestrate cross-channel journeys in a few clicks – all from a single platform – with the fastest time to value, compared to any other technology vendor.

 
Connect customer data

Unify your customer experience across channels and devices

Customer data doesn’t do much when it’s siloed in different locations. Unify data from your website, app, email, CRM, POS, Contact Center and more to build a 360-degree view of every single customer. A multichannel experience starts with a deep understanding of your customers.

Connect customer data

Unify your customer experience across channels and devices

Meaningful messaging across all channels

Deliver tailored experiences, in the channels customers want

Forget disconnected messages, siloed channels, and rigid calendar marketing. Finally, deliver the cohesive, frictionless experience that your customers expect, as they move throughout their journey and across channels.
Personalization at scale

Create customer journeys as unique as your customers

Design and deploy your customer experience from a single canvas. Built by marketers, for marketers — our intuitive platform makes it easy to build complex campaigns based on behaviors, triggers and advanced conditions in just a few clicks. Plus our library of gamified templates and drag-and-drop editor makes it easy to customize and deliver next-generation campaigns in a matter of minutes.

Personalization at scale

Create customer journeys as unique as your customers

Design and deploy your customer experience from a single canvas. Built by marketers, for marketers — our intuitive platform makes it easy to build complex campaigns based on behaviors, triggers and advanced conditions in just a few clicks. Plus our library of gamified templates and drag-and-drop editor makes it easy to customize and deliver next-generation campaigns in a matter of minutes.

Onsite experiences that turn heads

Psst… want the secret to grabbing visitors' attention on your website? The answer is simple: extraordinary experiences made just for them. Make your website a joy to discover with individualization. Create more value with every click, tap, and scroll.

Onsite experiences that turn heads

In-app experiences they’ll love

Know app users inside-out. Create individualized in-app experiences with a powerful suite of mobile marketing tools. From onboarding to retention, see an almost immediate uptick in engagement with app push and in-app messages.

In-app experiences they’ll love

Grab their attention offsite

Direct any user's attention wherever you want it and make conversions soar with individually tailored, perfectly timed web push notifications — even when they're offsite.

Grab their attention offsite

Goodbye, broken email experience

With so many emails blasted out each day, how do you stand a chance in a user's overflowing inbox? AI to the rescue! Recommend products each customer will love, binge-worthy content, and must-attend events at speed and scale with Insider's email marketing software.

Goodbye, broken email experience

Start conversations that convert

With the average user active on six or more channels, you need to be where they are. Engage millions of users already active on messaging channels like WhatsApp Business and Facebook Messenger with one-to-one messages.

Start conversations that convert

Make one-to-one connections with SMS

Most of us are glued to our phones. Use SMS to engage offline customers and share sales, limited time offers, events, answer their questions and remind them of items they’ve left behind.

Make one-to-one connections with SMS

Insider is the #1 Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

Insider is the #1 Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021

Insider has the highest possible ratings, 5.0/5.0 in 16 criteria including personalization, platform architecture, innovation roadmap, integrations, predictive analytics & machine learning — and the highest score in the campaign orchestration criterion.

What could you do with Insider?

There’s a reason why Insider is trusted by 1,200+ customers worldwide.
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One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI,

and individualizes experiences from a single platform with the fastest time to value.

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