Retail Industry Trends and eCommerce Agility in 2021

In 2020, due to the surge in demand, every day felt like Black Friday for online stores. In fact when Black Friday hit, according to Insider’s global Black Friday trends we’ve observed over 36% increase in revenue compared to the same time last year. As we are witnessing the rise of online stores and fierce competition, eCommerce brands need to become more agile and digitized than ever. And that’s what we’ll discuss in our next digital bonfire tailored for our community in Canada and the USA.

Jim Koepke, Insider’s Managing Director for the US, Kaan Donmez Avon‘s Head of E-commerce, and Cagdas (Clark) ONEN, (as the moderator), Managing Director of Oppsense.Digital will discuss the latest trends, challenges, and opportunities shaping the retail and eCommerce industry.

  • Discover the importance of eCommerce agility to stand out from the crowd
  • Bridge the gaps between web, mobile web, app, messaging, email, and advertising channels to deliver individualized customer journeys with greater return
  • Unlock tactics and best use cases for sustainable growth with one-to-one personalization backed by AI-powered segmentation