Insider named #1 Best Personalization Software by G2
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Why settle for anything less than the best? Insider outranks every other solution provider with a perfect user satisfaction score of 100/100 in:
- Personalization Software
- E-commerce Personalization
- Personalization Engines
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See how Insider compares to other vendors
Ratings
Ease of Setup
Insider
93%
Adobe
79%
Bloomreach
78%
Braze
76%
Iterable
77%
Salesforce
80%
Ratings
Meets Requirements
Insider
96%
Adobe
88%
Bloomreach
88%
Braze
86%
Iterable
87%
Salesforce
90%
Ratings
Ease of Use
Insider
96%
Adobe
80%
Bloomreach
84%
Braze
85%
Iterable
86%
Salesforce
81%
Ratings
Has the product been a good partner in doing business?
Insider
96%
Adobe
86%
Bloomreach
92%
Braze
91%
Iterable
92%
Salesforce
90%
Ratings
Quality of Support
Insider
97%
Adobe
82%
Bloomreach
94%
Braze
85%
Iterable
91%
Salesforce
83%
Insider
1,054 reviews
Adobe
2,528 reviews
Bloomreach
632 reviews
Braze
1,094 reviews
Iterable
608 reviews
Salesforce
1,756 reviews
Ease of Setup
93%
79%
78%
76%
77%
80%
Meets Requirements
96%
88%
88%
86%
87%
90%
Ease of Use
96%
80%
84%
85%
86%
81%
Has the product been a good partner in doing business?
96%
86%
92%
91%
92%
90%
Quality of Support
97%
82%
94%
85%
91%
83%
We provide 3X faster time to value (TTV) compared to other players
We provide 3X faster time to value (TTV) compared to other players
We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.
Why top brands choose Insider
Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.
E-commerce and Sales Director
Product Capabilities
With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.
Marketing Director
Time to Value
Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.
Online UX and Content Director
Ease of Setup
Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.
E-commerce Director
Best Results
Product Capabilities
Insider’s Architect helps us engage users across different channels. Earlier, they didn’t relate to our recommendations. Architect did the job of understanding user behavior to personalize experiences across the customer lifecyle.
E-commerce and Sales Director
Time to Value
With Insider’s platform and customer support team, we have achieved 12x ROI in 6 months. Smart Recommender helped improved the relevancy of product recommendations and Web Push, helped us drive back traffic into our website.
Marketing Director
Ease of Use
Insider’s A/B testing capability allowed us to experiment, and gain valuable insights into user behaviour. It’s super easy to activate campaigns and test pages using the Insider Platform. Client services are also impeccable.
Online UX and Content Director
Best Results
Insider offers one of the most exciting ways of displaying product recommendations – InStory. Since integrating it into our mobile website and app, we have seen a positive improvement in engagement and conversions, by over 10%.
E-commerce Director
Voted #1 for outstanding personalization features
We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.
The most advanced and extensive personalization capabilities
Seamlessly orchestrate omnichannel customer journeys from a single platform.
Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.
Launch perfectly crafted web and mobile experiences in minutes
Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.
Share relevant content, products, and offers across every touch point and channel
Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product and drive higher conversions with Insider’s Smart Recommender.
Tailor-made search results with AI-led product recommendations
Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV.
Personalized product discovery for a social media generation
Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.
Seamlessly orchestrate omnichannel customer journeys from a single platform.
Architect, Insider’s AI-powered customer journey orchestration tool empowers brands to build personalized experiences across 12+ channels. Connect data from different sources and build relevant one-to-one experiences.
Launch perfectly crafted web and mobile experiences in minutes
Delivering seamless, timely, and personalized customer experiences has never been easier. Leverage over 100 pre-built, marketer-tested templates to launch meaningful and personalized web and app campaigns in no time and see instant results.
Share relevant content, products, and offers across every touch point and channel
Leverage 20+ recommendation strategies to individually tailor experiences and recommendations at every touchpoint. Boost product and drive higher conversions with Insider’s Smart Recommender.
Tailor-made search results with AI-led product recommendations
Help shoppers discover relevant products faster by showing AI-led search results and recommendations based on past and predicted behaviors. Customize the search results and category pages manually with drag-and-drop merchandising to drive higher conversions and AOV.
Personalized product discovery for a social media generation
Boost engagement and conversions with Insider’s Instagram-like stories template, InStory. Blend AI-powered recommendations with captivating fullscreen experiences to help shoppers discover the best products for them in the quickest time.
Work smarter, achieve more with
Sirius AI
™
Work smarter, achieve more with Sirius AI™
Our patent-pending AI solutions help brands boost productivity by leveraging the combined power of generative, predictive, and conversational AI. Uncover new revenue opportunities, and scale your mobile marketing like never before.
Our patent-pending AI solutions help brands boost productivity by leveraging the combined power of generative, predictive, and conversational AI. Uncover new revenue opportunities, and scale your mobile marketing like never before.
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#1 AI-native Omnichannel Experience and Customer Engagement Platform
The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.
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