Insider named #1 Best Personalization Software in G2 Fall’23 Report
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Our AI-powered personalization and optimization capabilities make us the #1 choice for top global brands looking to create personalized, cross-channel experiences. We’ve been named the #1 leader with the highest user satisfaction score (100/100) and fastest time to value (TTV) in:
- Personalization Software
- E-commerce Personalization
- Personalization Engines
100% genuine user reviews ❤️
Achieved 12X ROI through Insider Recommendation Engine
With Insider’s platform and customer support team, we have achieved 12x ROI. Using Smart Recommender we have improved the relevancy of product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources.
Business Analyst
Driving repeat purchases with cross-sell and up-sell
With Insider’s powerful, AI-backed recommendation engine, we were able to engage our users to take the step from browsing to purchasing--all because they received more relevant and personalized offers. we were able to see an increase of 25% for our conversion rate in just one week.
Digital Marketing Director
A robust tool to help improve CRO
The Insider Platform is a robust tool that allows companies to experiment, test, and gain valuable insights into online customer behaviour. What I like best is the ease with which we are able to manipulate pages using the Insider Platform. Client services are also impeccable.
Online UX & Content Director
Enhanced customer's shopping experience across the journey with Architect
Insider's Architect helps us engage our shoppers across different channels. Previously, our consumers weren't able to relate to our recommendations but since Architect did the job of understanding customer behavior, we are able to build a more tailored approach for each user.
E-commerce and Sales Director
Voted #1 for outstanding personalization features
We’re helping brands create engaging user experiences by unifying customer data, predicting future behavior with AI, and personalizing experiences across Web, App, Push Messages, Email, SMS, WhatsApp, Social Media, and more.
Create personalized, cross-channel customer experiences at scale
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Our industry-leading solution helps high-growth startups and enterprise brands build robust cross-channel capabilities that offer seamless personalized experiences across devices and 12+ channels.
By synchronizing data from across offline and online channels, we help brands craft and optimize marketing campaigns that drive better results with the fastest time to value. By helping brands personalize experiences end-to-end across the customer lifecycle, we help global brands supercharge productivity and grow at scale.
Tailor-made search results with AI-led product recommendations
We help brands personalize search results for every shopper based on past and predicted behaviors. By offering AI-led search results and recommendations, Insider helps customers discover the products they’re looking for faster, reducing bounce rates, driving higher conversions, and increasing AOV and ROI with user behavior-based search recommendations
Why top brands choose Insider
Fastest integration & set up
“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”
Head of Marketing
Fastest time to value
Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.
Head of Online Trading
Best results
“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups have increased by 5%, and we’ve seen conversion rates rise.”
Director of Ecommerce
Localized customer support
“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”
Digital Marketing Director
“Improved ROI with Insider… with a 259% AOV uplift. Our experience has been flawless so far. Even the integration was seamless.”
Head of Marketing
“The account management team is fantastic – we get dedicated and custom support based on our specific needs. We saw 12X ROI in a quarter.”
Digital Marketing Director
“We’ve absolutely loved working with Insider due to their product’s omnichannel customer journey orchestration capabilities. We’ve seen new user sign-ups increase by 5%, and we’ve seen conversion rates rise.”
Director of Ecommerce
Insider delivers extraordinary revenue… A 4% increase in AOV makes a big impact to our bottom line. The best part is that it takes us only a matter of minutes to set up a campaign and get it going.
Head of Online Trading
Extend your tech stack
with 100+ integrations
Insider scored 97/100 for its Integration capabilities—10% higher than the industry average. Connect, centralize, and grow at scale with tools you already know and trust. Integrate solutions across 20+ categories (including CRM, Analytics, Ads, Social Media and more) to get up and running faster than ever.
Extend your tech stack
with 100+ integrations
We provide 3X faster time to value (TTV) compared to other players
We offer the fastest time to value (TTV)—up to 3X quicker than other industry players—thanks to our fast integration, industry-specific best practices across 26 countries, expert growth consultation, and localized support which helps customers realize ROI much faster.
Insider named the undisputed leader according to G2
Never settle for less than the best. Insider is the #6 Best Software Product in the world, the #4 Top Company in the UK, and #12 Top Company in EMEA.
We’ve also been named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines
Our ability to deliver industry-leading solutions that help marketers deliver seamless personalized experiences was recognized by Gartner for the third consecutive year, who named us a leader. We gained top scores in all three personalization use cases: Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Trusted by marketing teams at 1,200+ brands, from high-growth start-ups to enterprise players
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One platform for individualized, cross-channel customer experiences
Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
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