Deliver a seamless customer experience
The #1 platform loved by marketers, recognized by analysts
Insider helps marketers connect data across channels, predict future behavior with AI, and individualize cross-channel experiences, from a single platform with the fastest time to value.
Deliver a seamless customer experience
The #1 platform loved by marketers, recognized by analysts
Trusted by 1,200+ brands worldwide
A brand new way to engage customers
Insider’s actionable Customer Data Platform (CDP) connects your customer data to unlock its full potential and help you to gain a 360-degree view of each individual customer.
Deliver experiences as unique as your customers, on the channels they care about. Insider supports the most extensive set of channels. Orchestrate cross-channel journeys in a few clicks – all from a single platform – with the fastest time to value, compared to any other technology vendor.
Connect customer data
Unify your customer experience across channels and devices
Customer data doesn’t do much when it’s siloed in different locations. Unify data from your website, app, email, CRM, POS, Contact Center and more to build a 360-degree view of every single customer. A multichannel experience starts with a deep understanding of your customers.
Connect customer data
Unify your customer experience across channels and devices
Meaningful messaging across all channels
Deliver tailored experiences, in the channels customers want
Forget disconnected messages, siloed channels, and rigid calendar marketing. Finally, deliver the cohesive, frictionless experience that your customers expect, as they move throughout their journey and across channels.
Personalization at scale
Create customer journeys as unique as your customers
Design and deploy your customer experience from a single canvas. Built by marketers, for marketers — our intuitive platform makes it easy to build complex campaigns based on behaviors, triggers and advanced conditions in just a few clicks. Plus our library of gamified templates and drag-and-drop editor makes it easy to customize and deliver next-generation campaigns in a matter of minutes.
Personalization at scale
Create customer journeys as unique as your customers
Design and deploy your customer experience from a single canvas. Built by marketers, for marketers — our intuitive platform makes it easy to build complex campaigns based on behaviors, triggers and advanced conditions in just a few clicks. Plus our library of gamified templates and drag-and-drop editor makes it easy to customize and deliver next-generation campaigns in a matter of minutes.
Onsite experiences that turn heads
Want the secret to grabbing visitors' attention on your website? The answer is simple: extraordinary experiences made just for them. Make your website a joy to discover with AI-driven and individualized cross-channel campaign management across your website.
In-app experiences they’ll love
Get to know your app users inside-out. Create individualized in-app experiences with a powerful suite of mobile marketing tools, including WhatsApp and SMS. From onboarding to retention, see an immediate uptick in engagement with app push and in-app messages.
Gain x3 more conversions with web push
Individually tailored web push notifications let you reach your customers even when they’re offsite. Encourage both known and anonymous users back to your site by grabbing their attention offsite with exclusive offers, special birthday deals, or updates on new stock. Get users to opt-in with a single click—no email required.
Bring web-like experiences to email
With so many emails blasted out each day, how can your brand stand out in the inbox? AI to the rescue! Recommend the products your customer loves, binge-worthy content, and must-attend events at speed and scale with Insider's email marketing software. Enrich your email experience with web-like interactions and cohesive design blocks, powered by AMP.
End-to-end buying experiences on WhatsApp
The average customer is active on six or more channels—and you need to be where they are! Engage millions of active users on WhatsApp with one-to-one messages, tailored specifically to them.
Build one-to-one connections through SMS
Use SMS to engage offline customers on one of their favorite messaging channels. Keep them up to date on sales, limited-time offers, transactional notifications, and not-to-be-missed events. Encourage cart abandoners to return by reminding them of the items they’ve left behind.
Insider is the #1 Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021
Insider is the #1 Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021
Insider has the highest possible ratings, 5.0/5.0 in 16 criteria including personalization, platform architecture, innovation roadmap, integrations, predictive analytics & machine learning — and the highest score in the campaign orchestration criterion.
What could you do with Insider?
There’s a reason why Insider is trusted by 1,200+ customers worldwide.
Get a demo to learn how Insider can help you. One of our experts will be in touch shortly
Get a demo to learn how Insider can help you. One of our experts will be in touch shortly
Get started today
One platform for individualized, cross-channel customer experiences
Insider connects data across channels, predicts future behavior with AI,
and individualizes experiences from a single platform with the fastest time to value.
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