The current epidemic has affected our everyday lives and impacted retail and eCommerce industries deeply. Like any other market, we face many changes, difficult decisions and new challenges. Social distancing and work from home (WFH) is becoming the new norm and we want to share some of the online behavioural trends of consumers during February and March. We’ll also delve into how B2C brands can adapt and create personalized and well-designed customer journeys moving ahead.

What you will expect to learn:

— How user behaviours are changing in the Consumer Electronics, Home & Deco, Groceries, Beauty & Cosmetics, Fashion, Mom & Kids, and other prevalent B2C industries.

— How Chinese retailers navigated the crisis and adapted to the situation. What they plan to do next.

–How CEE is tackling the crisis

— How Insider can support to create more human experiences