Building winning customer journey strategies for JRG customers

Dec 13, WED | 9:30-11:00 AM | JRG TW office

This workshop is tailored to focus on the enhancement of user journeys and the extraction of valuable business insights. Participants will explore practical strategies and real-world case examples aimed at refining their existing workflows, with a primary objective of elevating Average Order Value and increasing conversion rates across various stages of the customer journey.

why is this workshop important?

In the intensely competitive business landscape of today, the ability to create seamless customer experiences, make data-informed decisions, and fine-tune operational processes is of paramount importance. 

For instance, you notice a decrease in the frequency of customers ordering. How can you efficiently tailor the re-engage process to these customers based on their past consumption habits? Or, when certain tier-level members consistently struggle to progress to the next membership level, what strategies would you employ to enhance their experience?
This workshop is specifically crafted to equip businesses with the tools and knowledge needed to thrive in an ever-evolving market.

key benefits

Enhanced Customer Interactions

Participants will acquire practical skills to enhance customer experiences at every touch point, leading to increased customer loyalty and higher AOV.

Data-Driven Decision-Making

Attendees will learn how to extract valuable insights from data to guide business decisions, with a particular focus on optimizing conversion rates and overall Customer Lifetime Value.

Enhanced Conversion Strategies

Enhanced Conversion Strategies Explore tactics to boost conversion rates across the entire customer journey, encouraging repeat purchases.

key AGENDA highlights

Overview | Interactive User Journeys

Dive into dissecting user journeys to optimize touch points and enhance customer interactions

Get an aggregated view of your users | Data-Driven Insights

Learn to extract actionable insights from data, empowering your decision-making process.

Acquisition & Activation | Conversion Rate Optimization

Explore advanced tactics to boost conversion rates across the customer journey.

Retention & Referral | Personalized Re-Engagement

Master the art of tailoring re-engagement strategies based on individual customer behavior, ensuring increased loyalty and repeat purchases.

Workflow efficiency optimization | Operational Excellence

Delve into operational processes, uncovering inefficiencies, and implementing strategies for seamless workflows. Witness live demonstrations of successful implementations in real businesses.

RSVP

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© 2023 Powered by Insider. All rights reserved.