The Next of online growth landscape in Thailand 2022

Formula for Building Customers Loyalty to Increase Revenue

Date & Time: Thursday | 26/05/2022 | 4:00 - 8:00 PM
Venue: Bangkok Marriott Hotel Sukhumvit

This event will be in Thai 

To maintain a competitive advantage, businesses must achieve revenue by building a customer loyalty program.

According to Bain and Co., a 5% increase in customer retention can increase a company’s profitability by 75%. Businesses can usually get current customers to make repeated purchases more easily, and cheaply, than they can find new customers. It means that CEOs are taking a long-term approach not only to ensure sustainable business revenue and to minimize risks, but also to exploit the potential to increase company value and provide a great experience for customers.

So how should businesses build customer loyalty to grow sustainably? There are 4 pillars that leaders must pay attention to:

1- Optimize the user journey
2- Personalized customer experiences
3- Understand holistic view of your customers
4- Life time value

This event is for: Managers, department heads, leaders, M-levels, C-levels from digital transformation, marketing, branding departments, and customer experience development departments.


Limited seats only!

Our Panelists


Registration – Welcome drink

Welcome and Introduction

Market overview – Business and user perspectives on Mobile Applications

– Understand user needs for mobile apps
– Optimized solutions for business growth growth hack on mobile apps and ways to retain users
– Case studies

5 steps to build a customer journey based on data from offline to online

– How to properly collect enough user data

– Identify the critical points in the human life cycle

– Case study builds multi-channel user journey through touch points. website, app, offline, online..

Networking session 
Relax and clink some glasses with other attendees.

Address: Bangkok Marriott Hotel Sukhumvit2 Soi Sukhumvit 57, Klongtan Nua Watthana, Bangkok 10110