The Next of online growth landscape in Thailand 2022

Formula for Building Customers Loyalty to Increase Revenue

Date & Time: Thursday | 26/05/2022 | 4:00 - 8:00 PM
Venue: Bangkok Marriott Hotel Sukhumvit

This event will be in Thai 

To maintain a competitive advantage, businesses must achieve revenue by building a customer loyalty program.

According to Bain and Co., a 5% increase in customer retention can increase a company’s profitability by 75%. Businesses can usually get current customers to make repeated purchases more easily, and cheaply, than they can find new customers. It means that CEOs are taking a long-term approach not only to ensure sustainable business revenue and to minimize risks, but also to exploit the potential to increase company value and provide a great experience for customers.

So how should businesses build customer loyalty to grow sustainably? There are 4 pillars that leaders must pay attention to:

1- Optimize the user journey
2- Personalized customer experiences
3- Understand holistic view of your customers
4- Life time value

This event is for: Managers, department heads, leaders, M-levels, C-levels from digital transformation, marketing, branding departments, and customer experience development departments.

00 Days
00 Hours
00 Minutes
00 Seconds

Limited seats only!

How can we help you?

Our Panelists

Agenda

Registration – Welcome drink

Welcome and Introduction

Market overview – Business and user perspectives on Mobile Applications

– Understand user needs for mobile apps
– Optimized solutions for business growth growth hack on mobile apps and ways to retain users
– Case studies

5 steps to build a customer journey based on data from offline to online

– How to properly collect enough user data

– Identify the critical points in the human life cycle

– Case study builds multi-channel user journey through touch points. website, app, offline, online..

Networking session 
Relax and clink some glasses with other attendees.


Address: Bangkok Marriott Hotel Sukhumvit2 Soi Sukhumvit 57, Klongtan Nua Watthana, Bangkok 10110