Clarins boosts lead capture by 45% with gamification

Learn how Clarins use Insider to gain a single view of their customers to orchestrate personalized customer experiences that drive their core ecommerce metrics, including: conversion rate, average order value, units per transaction, and revenue.


Lead Capture Uplift With gamification templates


Conversion Rate Uplift By personalizing customer journeys

The Clarins team has always been passionate about experimentation and testing, however reached a level of digital maturity where they were ready to move beyond basic optimization to focus on delivering a seamless, gamified cross-channel customer experience, personalized to each individual Clarins customer.

“I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.”

Alejandra Salazar,

Ecommerce Content Manager, Clarins

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