Chris Baldwin
May 19, 2018
Chris Baldwin
May 19, 2018
Did you know that the Airline Industry was the first vertical to incorporate digital personalization strategies to boost sales and overcome a huge crisis?
Few industries have faced deeper changes and embraced technology with such enthusiasm such as the Airline Industry has. But today’s traveler doesn’t simply crave for unique travel experiences or cheap deals. The 21st-century traveler also wants those experiences to be delivered in a personalized and seamless way, blended into their daily life.
That’s why we’ve gathered the top 5 best practices for the Airline Industry that have proven to boost customer loyalty and conversion rates for airlines flying travel bugs around the globe. In our new volume, we’re surprising our readers with one bonus scenario that will change journeys inside and outside the screens!
Don’t miss out, it takes only 5 minutes. Take off now!
Written by
Chris Baldwin
Chris is an award-winning marketing leader with more than 12 years experience in the marketing and customer experience space. As VP of Marketing, Brand and Communications, Chris is responsible for Insider's brand strategy, and overseeing the global marketing team. Fun fact: Chris recently attended a clay-making workshop to make his own coffee cup…let's just say that he shouldn't give up the day job just yet.
