Vitabox的官網是使用模組化的架站平台開發,在創業的初期是相對容易上手而且可以快速上線,但在行銷科技的功能應用缺少彈性;因此Vitabox運用Insider多元的模板以及A/B測試的功能,在有限度的框架下,為自己找到轉換率提升的鑽石版位!
行動裝置用戶佔85%的Vitabox,為了要讓手機用戶更容易使用行動裝置購物,並在讀到吸引人的文案時,可以即刻按下「我要購買」按鈕,將原本顯示在價格下方的按鈕改為黏著式,單月實驗發現點擊率提升662%、轉換率更是提升至19.23%,成功提升增加加入購物車的比例。
Vitabox的官網上擁有相當多元功能的保健食品,為了提供消費者明確而且適當的保健食品建議,Vitabox將目標族群,例如「男/女性上班族」、 「長輩保養族 」 或「 窈窕愛美族」 等明確羅列 , 並提出相關的產品推薦。
原本的呈現方式因為受限於官網的模組,只能排列於官網底部;而透過Insider的Mobile web suite,利用InStory功能,讓訪客進站後可以依照自己的身分類別,瀏覽推薦的商品,讓訪客可以快速找到自己需要的產品。
Vitabox同時也利用A/B測試的功能,找到消費者最喜歡的素材, 首頁點擊率提升3.4倍、分類頁提升7.52倍。
首次進站驚喜優惠
Vitabox針對首次進站的訪客提供優惠代碼,並透過單月實驗發現,手機有看到折扣碼者,轉換率提升1.08%,並帶來近10萬元的額外收益, 優惠代碼在手機上的點擊率達6.44%。
這項產品功能,也可以針對不同購物車金額的消費者,提供不同金額的優惠代碼,例如購物車金額越高者,折扣面額也越高。
靠廣告流量帶入的訪客 , 不見得有立即的產品需求,透過持續的離站後溝通 , 與不斷提供購買動機,也是提升轉換率的好方法。
針對偵測到即將離站而且購物車仍為0元的訪客,Vitabox祭出註冊會員免費拿50元購物金的優惠,除了點擊進入會員註冊頁面的使用者數量正常長外,也獲得額外收益。
“Insider擁有相當多元的品牌客戶,也因此他們的顧問團隊除了進行GA分析、優化建議之外,還可以提供我們相當實用而且有效的產品應用策略,強而有力的技術顧問也讓新工具導入與應用十分順暢,
是我們行銷團隊的強大後盾。
最令人驚豔的是, Insider產品可以與架站平台整合與串接,解決了官網版位缺乏彈性的痛點。”
Vitabox創辦人謝祥凡 (Halu)
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