Trusted by 1200+ of the world’s favorite brands,
including one-third of the Fortune 500
From enterprise brands to high-growth businesses, more marketing and CX teams in Malaysia are empowered by Insider
The CX Blueprint of Tomorrow 🚀
Trusted by 1200+ of the world’s favorite brands,
What is UPLIFT?
🔥 Forget "enough data" – it's about having the right data, unshackled from its siloed prison. 💥 UPLIFT MY cuts through the data hype, showing you how to connect the dots and unlock the power of a unified customer experience.
We're talking real-time personalization, predicting customer moves before they happen, and data-driven decisions that crush the competition. 🚀 This ain't your grandma's CX conference – get ready to hack the future with cutting-edge trends, actionable insights, and a roadmap to build a future-proof CX strategy that blows minds. 💡 Join the revolution – register now. 🎯
Why you should join
UPLIFT isn't just an event, it's a movement.
In 2023, we ignited conversations about the future of CX across 20 cities worldwide. Over 820 passionate attendees and around 160 inspiring speakers came together to share insights, forge connections, and shape the future of customer experience.
Here's what sets UPLIFT MY apart:
- Global Expertise, Local Focus: Learn from industry leaders and gain insights tailored to the Malaysian CX landscape.
- Actionable Strategies: Go beyond inspiration and walk away with practical takeaways to implement in your business.
- Unparalleled Networking: Connect with fellow CX professionals, build relationships, and spark future collaborations.
Meet our Speakers
Meelen Sidhu
Product Manager
Meelen Sidhu
Product Manager
Ali Hashemi
Partner, Business
Ali Hashemi
Partner, Business
Harish Ganesh
Enterprise Growth Leader
Harish Ganesh
Enterprise Growth Leader
Stephen Smith
Growth Marketing Manager
Stephen Smith
Growth Marketing Manager
Orkan Akcan
Executive Vice President, APAC
Orkan Akcan
Executive Vice President, APAC
Meelen Sidhu
Product Manager
Meelen Sidhu
Product Manager
Ali Hashemi
Partner, Business
Ali Hashemi
Partner, Business
Harish Ganesh
Enterprise Growth Leader
Harish Ganesh
Enterprise Growth Leader
Stephen Smith
Growth Marketing Manager
Stephen Smith
Growth Marketing Manager
Orkan Akcan
Executive Vice President, APAC
Orkan Akcan
Executive Vice President, APAC
Agenda
11:00
Registration & Arrival Networking
11:30
Opening Entertainment Act
11:45
Welcome Remarks
12:00
Fireside Chat
12:20
Lunch & Networking
1:20
Meta Keynote
1:40
Retail Panel
2:10
Telco Panel
2:30
Breakout Rooms
3:30
Coffee Break
3:45
Closing Remarks
Welcome to The MET
Where CX Innovation Meets Sky-High Ambitions!
Step into the future of CX at Level 9, The MET Corporate Towers in Mont Kiara, where sleek sophistication and luxurious design await you.
20, Jalan Dutamas 2, Kompleks Kerajaan, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
UPLIFT MY 2023 TESTIMONIALS
Players from different industries came together to share their views to shape and direct the industry. I enjoyed sharing my thoughts and learning from the insights of others. I also made some new friends, put faces to names, and had many laughs with existing friends.
Head of Business Intelligence & Data Management
This event was a treasure trove of knowledge, and I'm excited to bring back these insights to my work. Huge thanks to the Insider. for putting together such an inspiring gathering of minds. Until the next one!
Chief Marketing Officer
Love the vibes in this Uplift Malaysia event by AWS, PwC and Insider about the customer experience transformation using data analytics! And let’s transform and make legacy for Malaysian CX!
Retail Lead
Fantastic event to close off before the public holiday - a lot of insights learnt, new friends made, and many laughs!
Head of Digital Ventures
Who Should Attend
- Forward-thinking leaders aiming to enhance customer-centric strategies and foster innovation.
- Marketing pioneers seeking cutting-edge trends and growth strategies for enhanced customer engagement.
- Industry professionals driving retail, FinTech, telecommunications, and travel sectors towards revolutionary customer experiences.
- Decision-makers focused on scaling businesses and reaching new markets through innovation.
Frequently Asked Questions (FAQs)
How much does it cost to attend UPLIFT MY?
UPLIFT MY offers free general admission for all attendees! This grants you access to all sessions.
What kind of content can I expect at UPLIFT MY?
UPLIFT MY will feature a variety of session formats, including keynote addresses, panel discussions, breakout sessions, and workshops. These sessions will cover a wide range of topics related to the future of CX, such as:
- Artificial Intelligence (AI) and Machine Learning in CX
- Customer Journey Mapping and Personalization
- Data Analytics and Customer Insights
- Building Customer Loyalty in a Competitive Market
Is there parking available at the venue?
Yes, there is limited complimentary parking available on-site at The MET Corporate Towers. We recommend booking your parking spot in advance by contacting our team or simply replying to the emails you receive from us.
Is there a dress code for UPLIFT MY?
Business casual attire is recommended for UPLIFT MY.
