




























































































































Meets Requirements
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Has the product been a good partner in doing business?
Product Direction (% positive)
Source: G2 Comparison of Insider vs Bloomreach Marketing Cloud as of October 2024
Features
Integration without hidden costs
Smart targeting
Channel freedom
Easy personalization
Reporting
Customer support
Mixed pricing adds extra charges for third-party integrations and lacks connectors for pure CDPs.
Limited predictive segments and no true affinity modeling. Longer campaign setup times.
Lacks key on-site and in-app channels with limited starter and checkpoint options.
New template store for in-app, but insufficient editor needs further HTML code for tailor-made use cases.
Overly complex, insufficient reporting limits your insights into campaigns, visitors, and overall performance.
Customer support function led by juniors with hidden costs and slow response times.
Simple, clear pricing that includes support and integration—no hidden fees.
Predict user behavior or create affinity-based models with AI and ML-based segmentations.
12+ channels covered with real-time starters, plus price-drop and back-in-stock options.
Robust WYSIWYG editor with app and web template store with 100+ ready-to-use, no-code templates.
Easy to use 3-level (campaign, user, analytics) flexible reporting structure for a 360-degree view of user journeys.
Local support experts in every region with proactive guidance and no extra costs.
Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.
Source: G2 Comparison of Insider vs Adobe as of February 2025
Source: G2 Comparison of Insider vs Adobe as of February 2025
Source: G2 Comparison of Insider vs Braze as of February 2025
Source: G2 Comparison of Insider vs Adobe as of February 2025
Source: G2 Comparison of Insider vs Adobe as of February 2025
Source: G2 Comparison of Insider vs Adobe as of February 2025
Source: G2 Comparison of Insider vs Adobe as of February 2025
Simple, clear pricing that includes support and integration—no hidden fees.
Mixed pricing adds extra charges for third-party integrations and lacks connectors for pure CDPs.
Predict user behavior or create affinity-based models with AI and ML-based segmentations.
Limited predictive segments and no true affinity modeling. Longer campaign setup times.
12+ channels covered with real-time starters, plus price-drop and back-in-stock options.
Lacks key on-site and in-app channels with limited starter and checkpoint options.
Robust WYSIWYG editor with app and web template store with 100+ ready-to-use, no-code templates.
New template store for in-app, but insufficient editor needs further HTML code for tailor-made use cases.
Easy to use 3-level (campaign, user, analytics) flexible reporting structure for a 360-degree view of user journeys.
Overly complex, insufficient reporting limits your insights into campaigns, visitors, and overall performance.
Local support experts in every region with proactive guidance and no extra costs.
Customer support function led by juniors with hidden costs and slow response times.
Feeling let down by Bloomreach? You’re not alone.
Why choose Insider?
Orchestrate customer journeys across 12+ channels to create engaging experiences across every touchpoint. You won’t find this level of native channel support with any other vendor.
“A great [platform] allowing omnichannel customer journeys. By using Insider for all our channels, we now have unified profiles for our customers, and we have a detailed view of them, their preferences, behavior, and more. We have been able to improve our communication, content, and service.
Product Owner
Domino’s
“Insider delivers extraordinary revenue. The best part is that it takes us only a matter of minutes to set up a campaign and get it going. All [our] campaigns have given phenomenal results.”
Online Manager
Estee Lauder
Insider offers 3X faster time to value compared to Adobe. Enterprise brands seeing ROI in under six months thanks to our Adobe to Insider Migration Blueprint.
Benefit from global expertise and local know-how. Our local customer success and account management teams are reachable by telephone or email. That’s why we’re rated 100/100 for user satisfaction on G2.
“There are two reasons why we have worked with Insider for three years already and continue to do so – firstly, the team that supports us is incredibly trustworthy. Secondly, their technology has never failed us and has consistently delivers results that surpass our expectations. With the growth we’ve achieved over the years, we know we are looking at a continued partnership with Insider, for a long time to come.”
Marketing Manager
Levi’s
“Improved ROI with Insider. Our experience has been flawless so far. Even the integration was seamless.”
Marketing Team Lead
Adidas
Connect, centralize, and grow with the tools you already know and love. Integrate solutions across 20+ categories (from Analytics, Ads, Social Media and more) to get up and running faster than ever.
Don’t let migration frustration hold you back
G2 has rated Insider the #1 Omnichannel Experience and Customer Engagement Platform. Insider also tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, and more.
Read the full reportInsider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Read the full reportInsider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.
Read the full reportRead the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.
Access the reportMarketing Team Lead at Adidas
Digital Marketing Director at Domino’s
Digital Marketing Lead at Lexus
Ecommerce Manager at Beirsdorf
Head of Online at Samsung
We understand, changing your tech is a big decision. The Insider Switch program helps make the move from Adobe to Insider seamless with minimal effort and zero downtime. Migrate in 4 steps.
12x ROI delivered
within 2 years
2 months pay-back
4,000+ hours saved
4-6 weeks
to go-live
Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.
We’ll help you audit every event, attribute, and custom attribute, mapping them to new values while also cleaning and de-duplicating the data. Then we’ll help you refine workflows and processes into Insider’s intuitive setup. Test with sample data to identify and resolve any issues upfront, preventing major problems before full migration.
Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.
Complete your migration with Insider’s dedicated technical team. Our technical team will provide one-on-one support throughout the process. With our automatic migrator wizards, we’ll set up your workspace, migrate assets and campaigns, transfer data feeds and finalize integrations, activate channels, and define your data and event model transformation with zero downtime.
We understand, changing your tech is a big decision. The Insider Switch program helps make the move from Adobe to Insider seamless with minimal effort and zero downtime. Migrate in 4 steps.
4-6 weeks to go-live
2 months pay-back
4,000+ hours saved
12x ROI within 2 years
At Insider, we are on a mission to help more brands switch from clunky cloud players or limited point solutions while removing implementation and migration barriers.
Minimal effort, zero downtime, and the quickest time to value (guaranteed). Yes, we’re serious. This is migration – as it should be.
With our dedicated migration support and industry-leading platform, you’re in the best hands.
At Insider, we are on a mission to help more brands switch from clunky cloud players or limited point solutions while removing implementation and migration barriers.
Minimal effort, zero downtime, and the quickest time to value (guaranteed). Yes, we’re serious. This is migration – as it should be.
With our dedicated migration support and industry-leading platform, you’re in the best hands.
Bloomreach is a cloud-based e-commerce software company that provides AI-powered personalization, and customized shopping experience.
Bloomreach serves retail and e-commerce companies only with customers including Forever21, Urban Stems, and Virgin.
Bloomreach serves retail and e-commerce companies only with customers including Forever21, Urban Stems, and Virgin.
The key differences between Insider and Bloomreach include channel coverage (Insider: 12+ channels, Bloomreach: limited), pricing structure (Insider: transparent, Bloomreach: variable with integration costs), and technical requirements (Insider: no-code templates, Bloomreach: technical resources required).
Bloomreach is only focused on e-commerce personalization, content management, product discovery, and basic marketing automation capabilities.
No. Bloomreach uses a mixed pricing model with additional charges for third-party integrations and technical support.
Insider has more comprehensive channel coverage, faster implementation time, built-in AI capabilities, transparent pricing, local support teams, and higher G2 ratings across key categories, that makes it the #1 customer engagement platform.
Switching to Insider is effortless with our Migration Mission program:
Get in touch with our migration team to help you get more information.
Solutions
Essential Guides
Enterprise CDP, Cross-Channel Marketing, Personalized Customer Experience, WhatsApp Marketing, Email Marketing Platforms, Customer Data Integration, Market Segmentation, Journey Orchestration Platforms, Customer Journey Analytics, Recession-Proof CX Strategies, Migrating vs. Remaining
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