Insider named among top providers for Cross-Channel Campaign Management
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Insider named among top providers for Cross-Channel Campaign Management

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One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

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One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

Get a Demo

See Insider in action

  • Connect

    Connect the disconnected. Bring customer data together to get the full story.

  • Predict

    Predict what will happen next and adjust any microinteraction with AI.

  • Individualize

    Give your customers the experience they deserve on any channel they want—customize content, offers, and recommendations with made-to-convert templates.

Connect

Connect the disconnected. Bring customer data together to get the full story.

Predict

Predict what will happen next and adjust any microinteraction with AI.

Individualize

Give your customers the experience they deserve on any channel they want—customize content, offers, and recommendations with made-to-convert templates.

Insider named among top providers for Cross-Channel Campaign Management

Insider’s progressive and scalable platform combined with a hyper-localized approach sets it apart from nascent CCCM solutions, pureplay providers and traditional marketing clouds. Read the full report to see why Insider is the #1 choice for marketers behind the growth of top global brands.

Read the full report

Onsite experiences that turn heads

Psst… want the secret to grabbing visitors' attention on your website? The answer is simple: extraordinary experiences made just for them. Make your website a joy to discover with individualization. Create more value with every click, tap, and scroll. 

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In-app experiences they’ll love

Know app users inside-out. Create individualized in-app experiences with a powerful suite of mobile marketing tools. From onboarding to retention, see an almost immediate uptick in engagement with app push and in-app messages.

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Grab their attention offsite

Direct any user's attention wherever you want it and make conversions soar with individually tailored, perfectly timed web push notifications — even when they're offsite. 

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Goodbye, broken email experience

With so many emails blasted out each day, how do you stand a chance in a user's overflowing inbox? AI to the rescue! Recommend products each customer will love, binge-worthy content, and must-attend events at speed and scale with Insider's email marketing software. 

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Start conversations that convert

With the average user active on six or more channels, you need to be where they are. Engage millions of users already active on messaging channels like WhatsApp Business and Facebook Messenger with one-to-one messages.

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Make one-to-one connections with SMS

Most of us are glued to our phones. Use SMS to engage offline customers and share sales, limited time offers, events, answer their questions and remind them of items they’ve left behind. 

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AI for advertising

Not meeting your growth goals with ads? You're probably focusing on the wrong people. Insider's breakthrough AI analyzes each user's real-time actions and past behaviors to spot and target those segments with the highest likelihood of converting, so you’re not wasting your time and money.

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Insider is #1 on G2 for the 17th quarter

Don’t take our word for it, see why users rank Insider #1.

Read all reviews on G2

“Insider helps us grow”

Trusted by
800+ enterprise brands

  • With Insider, the integration literally took minutes which saved us quite a bit of time and effort. Insider definitely set itself apart with its feature with mobile technologies.

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    3000

    4-stars reviews In-app templates

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    %
    decrease in the app uninstall rate Mobile app platform

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    %
    improvement in the cart recovery rate Mobile app push
  • Using Insider's AI-powered smart recommender, we improved our AOV by 11%, and our click-through rate went up by 13%.

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    0

    %
    increase in average order value AI-powered smart recommender

    0

    %
    click-through rate uplift AI-powered smart recommender

  • Insider’s growth consultants suggested groundbreaking ideas to us, like the push-based cart recovery scenario which got us a conversion uplift of 350%.

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    0

    %
    conversion rate uplift Web push notification

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    %
    conversion rate uplift Social proof

  • Our customers responded to instory really quickly and we saw a huge uplift and engagement. The number of credit card applications made by customers who view the instory was 4X higher compared to the control group.

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    4

    X
    higher card applications Instory

  • Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates significantly, as high as 275%.

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    %
    conversion rate uplift Interest clustering product recommendation

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    conversion rate uplift Category optimizer

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    %
    of all sales Personalized overlay
  • Thanks to Insider, we're gaining deeper insights into customer behavior and improving every aspect of the customer journey, from first landing to purchase.

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    0

    %
    increase in page views Product comparison widget

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    %
    increase in average order value Exit intent overlay

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    conversion rate uplift Exit intent overlay
  • Starting from increasing test drive applications Insider helps us communicate with our visitors more effectively through every stage of the customer lifecycle.

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    0

    %
    increase in traffic to the car detail page Homepage personalization

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    %
    increase in test drive applications Exit intent overlay

Seamlessly integrate your tech stack with Insider

Connect, predict, individualize, and grow at scale using the data and tools you already use and trust. From advanced analytics to CRMs to email marketing solutions and much more, Insider integrates with it all.

Explore all integrations
  • We implement ideas quickly and effectively which is essential to our promise of delivering an interactive and responsive brand experience.

    Almir Smajlovic Ecommerce Manager
  • With Insider’s predictive audiences feature for Facebook Ads, we got results that completely changed our approach in ad channels.

    Can Durmaz Sr. Digital Performance Manager
  • Implementation is a simple tag that you put on your site in order to go live. For many companies I can see this being a great quick win to boost traffic and conversions.

    Emma Gill Senior CRM, Loyalty & Channel Innovation Manager
  • Insider’s platform capabilities are limitless including personalization and segmentation.

    Anissa Bégin Digital merchandising manager D2C

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