Insider Expands Leadership Across 10 Categories including WhatsApp in G2 Fall’24 Reports, Solidifying its #1 Leadership in the Industry
Learn moreConnect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective.
Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences.
Discover Insider’s CDP
Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale.
Explore personalization
Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are.
Discover orchestration
“We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.”
Sam Hau
eCommerce Manager
259%
increase in AOV
13%
increase in conversion rate
50.3%
increase in mobile conversion rate
“We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..."
Group Head of Digital Marketing and eCommerce
6X
Return on Investment (ROI)
159%
increase in conversions with Cart Reminders
64%
increase in lead gen with Segmentation
“I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.”
Alejandra Salazar
Ecommerce Content Manager
30X
Return on Investment (ROI) in 12 weeks
4.6%
uplift in conversion rate
45%
increase in lead capture rate
"We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales."
Alaa Tarawneh
Digital Marketing Manager
12X
Return on Investment (ROI)
150%
increase in lead collection
35%
increase in conversion
“The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results."
CRM Manager
72X
Return on Investment (ROI) in 12 months
5
channels activated
25%
uplift in customer lifetime value
We’re on a mission to empower marketers to drive growth and revenue, by delivering seamless customer experiences that are as unique as each customer.
Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action.
Our patent-pending Generative AI solution delivers trustworthy, relevant, personalized experiences -on autopilot. Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue
Explore Sirius AI™Insider is the #1 choice for brands seeking to create customer experiences. Insider tops the charts as a Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, Personalization Engines, Ecommerce Personalization, Customer Journey Analytics, Marketing Automation, Ecommerce Search, and the newly created WhatsApp Marketing category.
Read the full reportInsider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Read the full reportInsider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.
Read the full reportRead the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.
Access the reportBreak down silos and unlock the potential of your tech stack by integrating data from 100+ data sources. Onboard new data sources in a few clicks.
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