Strategies to drive revenue & growth across digital channels for
Hi, we are Insider.
We are here to help Etam drive more revenue, growth, and loyalty by delivering compelling, connected, and personalized customer experiences across all your digital properties.
Here are customized and highly-effective approaches to help you accelerate your online business and make it easier and more enjoyable to shop with Etam.
Learn how to:
Enhance product discovery with snackable stories
Increase your sales through relevant messaging channels
Create a personalized shopping experience for every customer
Reactivate silent customers to increase CLV and tackle churn
Increase customer loyalty and lifetime value through cross-channel journey orchestration
Enhance product discovery with snackable stories
Attention spans are short. With InStory, you can capture your visitors’ imagination. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to reduce mobile bounce rates and help users find what they’re looking for.
Not a designer? No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.
Increase your sales through relevant messaging channels
Increase your sales through relevant messaging channels.
Email engagement rates continue to decline. If you rely solely on this channel to attract users and drive them back to your website, you’re missing out on a big piece of the pie that translates into lost sales that you won’t get back.
Use Web Push Notifications, WhatsApp, Facebook Messenger, email, and SMS. Send automatic alerts and personalised messages from abandoned cart reminders to back-in-stock reminders to accelerate buying decisions and recover lost sales.
Create a personalized shopping experience for every customer
Displaying generic content on your website is a missed opportunity to drive higher engagement and conversion rates.
With Insider’s deep personalization capabilities, you can beat “banner blindness” on your website. Provide returning or known visitors with hyper-relevant content and products based on their purchasing history, browsing habits, interests – or predicted behavior.
Reactivate silent customers to increase CLV and tackle churn
All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.
Insider’s machine learning recognizes the distinct behavioral patterns of your customers to detect when a customer is likely to churn – before it’s too late.
Keep the conversation going by identifying the right channel and message for each customer who is in danger of churning to inspire loyalty and keep customers engaged.
Increase customer loyalty and lifetime value through cross-channel journey orchestration
Increase customer loyalty and lifetime value through cross-channel journey orchestration
Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and adapted to each customers’ behavior – What did they click? Buy? What’s the best channel to engage them?
All this and more is available with Insider’s powerful and user-friendly journey orchestrator. With Architect, delivering relevant messages and products on customers’ preferred channels has never been easier… or more effective.
Get a complete overview of each customer
Visualise customer data from multiple channels in a unified dashboard. Orchestrate personalised journeys using real-time data and AI-based information to deliver more value at every user touchpoint.
Ready to learn more?
These are just a handful of ways that Insider could bring value to your customer experience. If you would like to see more, don’t hesitate to get in touch.
