Break free
from Salesforce
Break free
from
Salesforce
Switch to Insider
No more Excel exports. No hidden fees. Award-winning support. Switching from Salesforce to Insider is a no-brainer now we’ve made it even easier.
Feeling let down by Salesforce?
Feeling let down
bySalesforce
You are not alone.
Here are the warning signs that you’re in a toxic tech relationship.
When loyalty becomes a liability, it’s time to switch:
Hidden fees and high cost of ownership
Unexpected fees drain your budget and increase total cost of ownership (TCO)
Complexity that kills speed
Clunky interface, fragmented solutions, and technical debt that slow your entire team down
Support leaves you stranded
With slow responses and poor communication, you’re left searching third-party blogs for basic answers that should come from your vendor.
Disjointed systems
Manual data checking and permanent tech dependencies. While you’re piecing together basic functionality, your competition is pulling ahead.
Go ahead, compare.
Insider vs Salesforce
Salesforce locks you into complexity, hidden costs, and technical bottlenecks, Insider lets you focus on what matters — driving results. See how Insider compares to Salesforce.
- Features
User Reviews*
-
Meet Requirements:
-
Ease of Use:
-
Ease of Setup:
-
Ease of Admin:
-
Quality of Support:
-
Product Direction (% positive):
-
Has the product been a good partner in doing business?:
*100% authenticated G2 user reviews
Features
Features
Salesforce
Data integration
Competitor - Complex virtualization process. Multiple platforms to navigate. Heavy technical expertise required. Fragmented data structure
Insider - Step-by-step integration wizard. 100+ plug-and-play connections. Real-time progress tracking. Single unified data view
Channel breadth
Competitor - Fragmented channel support. Multiple integrations required. Complex setup process. Reliance on external vendors
Insider - 12+ native channels in one platform. Unified customer profiles. No third-party tools needed
Customer support
Competitor - Long wait times. Minimal guidance. Self-service approach. Frequent team changes
Insider - Dedicated local experts. Proactive guidance. Immediate response
Cost structure
Competitor - Escalating costs. Hidden add-on fees. Expensive customizations. Complex pricing tiers
Insider - Transparent pricing. No hidden fees. Free setup and migration. Pay for what you need
User Reviews*
Meet Requirements
Insider
Salesforce
*100% authenticated G2 user reviews
Ease of Use
Insider
Salesforce
*100% authenticated G2 user reviews
Ease of Setup
Insider
Salesforce
*100% authenticated G2 user reviews
Ease of Admin
Insider
Salesforce
*100% authenticated G2 user reviews
Quality of Support
Insider
Salesforce
*100% authenticated G2 user reviews
Product Direction (% positive)
Insider
Salesforce
*100% authenticated G2 user reviews
Has the product been a good partner in doing business?
Insider
Salesforce
*100% authenticated G2 user reviews
Features
Data integration
Insider
Step-by-step integration wizard. 100+ plug-and-play connections. Real-time progress tracking. Single unified data view
Salesforce
Complex virtualization process. Multiple platforms to navigate. Heavy technical expertise required. Fragmented data structure
Channel breadth
Insider
12+ native channels in one platform. Unified customer profiles. No third-party tools needed
Salesforce
Fragmented channel support. Multiple integrations required. Complex setup process. Reliance on external vendors
Customer support
Insider
Dedicated local experts. Proactive guidance. Immediate response
Salesforce
Long wait times. Minimal guidance. Self-service approach. Frequent team changes
Cost structure
Insider
Transparent pricing. No hidden fees. Free setup and migration. Pay for what you need
Salesforce
Escalating costs. Hidden add-on fees. Expensive customizations. Complex pricing tiers
Why choose Insider?
Bring data, personalization, and omnichannel experiences together with Insider. Insider is not just another MarTech provider – we’re a growth partner.
Unmatched channel breadth
Be where your customers are
Orchestrate customer journeys across 12+ channels. You won’t find this level of native channel support with any other vendor.
“Insider is the best platform we’ve used to combine all of our channels and provide a seamless multi-channel experience.”
CMO
US fashion retailer
Fastest time to value
“Insider’s integration is super fast and we saw amazing results in less than 2 months!”
Ecommerce Manager
Global homegoods retailer
See results 3x faster
Enterprise brands realize ROI in less than six months. Thanks to out flexible architecture, you can get up and running quick. Insider offers the fastest time to value – independently verified by G2 users.
White-glove support
Award-winning customer service
Benefit from global expertise and local know-how. Our local customer success and account management teams are reachable by telephone or email. That’s why we’re rated 100/100 for user satisfaction on G2.
”The best advantage of their service is responsive technical support and quick implementation.”
Senior eCommerce Manager
Luxury fashion brand
Seamless Integrations
“Very fast product with efficient results. We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools.”
Head of Digital
Beauty and cosmetics retailer
Build your ideal ecosystem with 100+ integrations
Connect, centralize, and grow with the tools you already know and love. Integrate solutions across 20+ categories (from Analytics, Ads, Social Media and more) to get up and running faster than ever.
Switch to Insider
Ditch the drag. Boost your growth.
Make the move that top brands trust to unlock faster, smarter, more profitable customer experiences.
‘‘Improved ROI with Insider. Our experience has been flawless so far. Even the integration was seamless.’’
Marketing Team Lead at Adidas
‘’We started using Insider and it works like magic. We saw a 14.4% increase in AOV in only 12 weeks. ‘’
Digital Marketing Director at Domino’s
‘’Insider brings together global knowledge and local expertise and combines them effortlessly.’’
Digital Marketing Lead at Lexus
‘’We achieved 15X ROI. Their easy-to-use editor allows us to quickly edit templates and create the content we want’’
Ecommerce Manager at Beirsdorf
‘’Insider’s platform has surprised us with how good it has been. Easy to set up and launch quickly! ’’
Head of Online at Samsung
Loved by brands, recognized by analysts
Insider tops G2's Spring’25 reports as a Leader across 10 categories
G2 has rated Insider the #1 Omnichannel Experience and Customer Engagement Platform. Insider also tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, and more.
Learn more
Insider named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines
Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
Read the full report
Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021
Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.
Read the full report
Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023
Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.
Access the report
Don’t let migration hold you back.
Migrate in 4 steps!
Bring data, personalization, and omnichannel experiences together with Insider. Our platform makes marketing teams feel unstoppable.
4-6 weeks to go-live
2 months pay-back
4,000+ hours saved
12x ROI within 2 years
Don’t let migration hold you back. Migrate in 4 steps!
Bring data, personalization, and omnichannel experiences together with Insider. Our platform makes marketing teams feel unstoppable.
12x ROI delivered
within 2 years
2 months pay-back
4,000+ hours saved
4-6 weeks
to go-live
Step 1
Evaluation
Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.
Step 2
Inventory
We’ll help you audit every event, attribute, and custom attribute, mapping them to new values while also cleaning and de-duplicating the data. Then we’ll help you refine workflows and processes into Insider’s intuitive setup. Test with sample data to identify and resolve any issues upfront, preventing major problems before full migration.
Step 3
Workshop
Your dedicated team will help you define goals, identify pain points, and set KPIs for your migration project. They will also align stakeholders, review your current platform, and chart a migration roadmap with clear milestones to stay on track and avoid delays.
Step 4
Migrate
Complete your migration with Insider’s dedicated technical team. Our technical team will provide one-on-one support throughout the process. With our automatic migrator wizards, we’ll set up your workspace, migrate assets and campaigns, transfer data feeds and finalize integrations, activate channels, and define your data and event model transformation with zero downtime.
Break free
from toxic tech
Switch to Insider
Join 1,500+ brands who unlocked a new
world of growth with Insider.
One platform for individualized, cross-channel customer experiences
Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.
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