INVITE-ONLY event
Beyond Digital: The Human Art of Customer Connection
🗓️ Thursday, July 17, 2025
🕖 5:30 PM – 9:00 PM
📍 Cecconi’s Flinders Lane
Join Insider and Megantic for an exclusive evening that goes beyond digital transformation to explore the human art of customer connection. Discover how industry leaders are creating meaningful relationships that drive business results, all while experiencing the sophisticated ambiance and impeccable Italian cuisine at Cecconi’s Flinders Lane.
This intimate gathering brings together forward-thinking professionals who understand that true customer success lies in the delicate balance between cutting-edge technology and authentic human connection. Experience these insights in Melbourne’s most celebrated Italian dining destination – a modern-day classic that has delivered Italian cuisine con brio for over twenty years, complete with handmade Murano glass chandeliers and rich wood panelling.
Spaces are strictly limited. Join the waitlist.
Venue: Cecconi's Flinders Lane
Whether you’re scaling a brand or scaling oysters, this night is about crafting premium experiences-online and off.
📍 61 Flinders Lane,
Melbourne, VIC 3000
- Arrival drinks and canapés
- Meet fellow industry professionals
- Informal networking with Insider and Megantic teams
- Real stories of meaningful customer relationships that drive results
- How leading brands balance technology with authentic human touch
- Moderated by Nicola Clement in intimate theatre-style setting
- Audience engagement exploring the intersection of data and humanity
- Practical applications for creating lasting customer relationships
- Chef's selected 3-course menu
- Family-style dining fostering authentic connections around our signature long table
- Curated Italian wine pairings in private dining luxury
- Italian digestifs and premium espresso
- Final connections in the sophisticated laneway setting
- Taking the human art of connection beyond the evening
What is Growth Hacks Series?
The Growth Hacks Series is a premium event series designed to equip marketing and business leaders with cutting-edge strategies for exponential growth. Each edition focuses on a key growth theme, featuring industry experts and thought leaders who share actionable insights and real-world success stories.
Learn
from top industry experts who reveal their proven tactics for scaling businesses.
Discover
innovative strategies and tools that can drive your next big leap in growth.
Connect
with like-minded professionals and build valuable relationships to elevate your business.
Join us for an evening that goes beyond digital metrics to explore what truly connects us with our customers. Reserve your place at the table where strategy meets sophistication, and data meets dining.
- You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
- You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
- You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
- You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX
Frequently Asked Questions
This is an exclusive Melbourne event exploring the human art of customer connection through expert insights and premium Italian dining at Cecconi's Flinders Lane.
The event is entirely free of charge for all invited participants.
Smart casual to business attire. Think polished professional with a relaxed Melbourne vibe - perfect for networking and dining.
This event is exclusively for invited guests only. Please check with the event organiser to confirm if guests can be invited.
Registration details will be sent via email. Please RSVP by the specified date to confirm your attendance.
Absolutely! If you have dietary restrictions or preferences, please inform Nico Cabrera at 0410005433 in advance, and we will make the necessary arrangements.
A 25-minute panel featuring real customer success stories, moderated by Nicola Clement, followed by a 5-minute interactive Q&A session.
Yes, we'll have non-alcoholic beverages available, and our sommelier can suggest non-alcoholic options for the dining experience.
We may take photos for future marketing purposes. If you prefer not to be photographed, please let us know when you arrive.
For event-related enquiries, please contact Nico Cabrera +61410005433.
