Growth Hacks Series: Walking the Talk
Insider is trusted by 1200+ of the world’s favorite brands,
including one-third of the Fortune 500
From enterprise brands to high-growth businesses, more marketing and CX teams in Singapore are empowered by Insider
Did you know...?
When you join this dinner, you'll be among other C-level executives from a variety of key sectors in Singapore, exploring new ideas to gain a better understanding of the growing demand and preferences of consumers. Discover how the consumer experience has evolved and why real-time assistance is now more crucial than ever.
55%
of customers find web self-service portals difficult to use
74%
of customers would choose a chatbot over a human agent to look for answers to straightforward questions
29%
of consumers find scripted, impersonal responses the most frustrating
75%
of customers desire a consistent experience, regardless of how they engage a company
Agenda
05:30 PM
Registration & Arrival Networking
06:30 PM
Introduction to Conversational CX
06:45 PM
Conversational CX in Action
Explore different use cases and see how leading companies are leveraging conversational CX to drive customer engagement and conversion.
07:30 PM
Dinner Service
Experience a fine dining service of a specially curated meal utilising only quality seasonal ingredients.
08:45 PM
Closing Remarks
09:00 PM
Post-event Drinks
A Culinary Voyage at Yantra
Bringing India’s culinary heritage to Singapore, take a deep dive into fine dining Indian cuisine.
As featured on Tatler Asia and Business Times, Yantra is said to be a "stunning oasis hidden in the corner of a busy and often crowded mall."
Who Should Attend?
- You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
- You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
- You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
- You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX
Insider is the #1 platform for individualized, cross-channel customer experiences
Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
