INVITE-ONLY event
GROWTH HACKS SERIES:
ONE MESSAGE AWAY
Thursday, 24 July 2025 
2:00 PM – 7:00 PM 
META HQ KUALA LUMPUR
Conversations have evolved but has your strategy kept up?
Join us for an afternoon of bold ideas and practical breakthroughs as we explore how brands are using WhatsApp to power more human, high-converting experiences at every stage of the funnel. From shifting customer expectations to the rise of AI and conversational commerce, discover what’s next and how to stay ahead.
Days
Hours
Minutes
Seconds
Space is strictly limited so don't forget to join the waitlist!
Trusted by 1500+ Top Brands & Hyper-Growth Companies
Insider is the preferred growth partner for more than 1,500+ powerhouse brands worldwide helping marketers connect data across channels, predict future behavior with AI and individualize multi-channel experiences from a single platform with the fastest time to value.
Speakers
Jason Yim,
Client Solutions Manager
Jason Yim is a Client Solutions Manager at Meta in Malaysia, where he drives business growth and delivers innovative solutions to clients across APAC. With over 10 years of experience, Jason brings a unique perspective to the intersection of technology and marketing, combining analytical rigor with creative problem solving to help clients navigate the evolving digital landscape. He now champions business messaging solutions for Malaysia, helping organizations in the region unlock the potential of direct customer communication through Meta's messaging platforms.
Guneet Oberoi,
Sr. Enterprise Growth Director, SGMY
Guneet Oberoi is a senior commercial leader with a proven track record of accelerating digital transformation for enterprise brands across Southeast Asia. As Growth Director at Insider, he spearheads strategic initiatives across Singapore and Malaysia, helping businesses elevate their customer experience through AI, automation, and data-driven engagement.
With over a decade of experience in martech and SaaS, Guneet brings a deep understanding of regional market dynamics and a sharp focus on driving sustainable growth and long-term value for clients.
Jason Yim
Client Solutions Manager
Guneet Oberoi
Sr. Enterprise Growth Director, SGMY
Event Agenda
2:00 PM
Registration & Networking
Ease into the afternoon with drinks, refreshments, and casual networking with fellow industry leaders.
2:45 PM
Welcome Remarks
A quick kickoff to set the stage: hear from Meta and Insider on what to expect.
2:55 PM
CX Panel with IKEA
A deep dive into IKEA’s customer experience playbook: strategies, innovations, and what’s next.
3:35 PM
Fireside Chat with WhatsApp Customer
A real-world success story: how this particular customer is scaling conversations into conversions through WhatsApp.
4:05 PM
Networking Break
Take a breather, connect with peers, and snap a few shots with our speakers and guests.
4:30 PM
Keynote: The Power of Personal, At Scale
Discover how today’s top brands are using WhatsApp and AI-powered conversations to create meaningful, measurable experiences at scale.
5:00 PM
AMA: Ask Meta Anything
5:30 PM
Live Audience Poll & Insights Jam
5:50 PM
Closing Remarks
Final thoughts, key takeaways, and a chance to connect with speakers and fellow attendees before the evening concludes.
6:00 PM
Post-event Networking
What is Growth Hacks Series?
The Growth Hacks Series is a premium event series designed to equip marketing and business leaders with cutting-edge strategies for exponential growth. Each edition focuses on a key growth theme, featuring industry experts and thought leaders who share actionable insights and real-world success stories.
Learn
from top industry experts who reveal their proven tactics for scaling businesses.
Discover
innovative strategies and tools that can drive your next big leap in growth.
Connect
with like-minded professionals and build valuable relationships to elevate your business.
Our Previous Growth Hacks Series
By Invitation Only: The A-List of CX Innovators
Join us for an evening that goes beyond digital metrics to explore what truly connects us with our customers. Reserve your place at the table where strategy meets sophistication, and data meets dining.
Who Should Attend?
- You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
- You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
- You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
- You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX
Frequently Asked Questions
What is the event about?
This is an exclusive Kuala Lumpur event exploring the human art of customer connection through expert insights.
How much does it cost to attend?
The event is entirely free of charge for all invited participants.
What is the dress code?
Smart casual to business attire. Think polished professional with a relaxed KL vibe - perfect for networking and making connections.
Can I bring a guest or colleague?
This event is exclusively for invited guests only. Please check with the event organiser to confirm if guests can be invited.
How do I register for the event?
Registration details will be sent via email. Please RSVP by the specified date to confirm your attendance.
I don't drink alcohol - will there be non-alcoholic options?
Yes, we'll have non-alcoholic beverages available, and all food served will be halal.
Will the event be recorded or photographed?
We may take photos for future marketing purposes. If you prefer not to be photographed, please let us know when you arrive.
Who can I contact for more information?
For event-related enquiries, please contact Jarrah Lim +601124220267 or jarrah.lim@useinsider.com.
