Growth Hacks Series: A Sunset Escapade
Welcome to Joloko: KL’s Tropical Hidden Gem 🌴
Nestled in the heart of Chow Kit, Joloko is more than just a venue – it’s an experience. With its bold, Caribbean-inspired vibes, lush greenery, and vibrant energy, it’s the perfect urban escape to unwind, connect, and toast to new beginnings.
✨ What makes Joloko special?
- Featured in Time Out Kuala Lumpur, The Yum List, and The Edge Malaysia for its unique Afro-Caribbean cuisine and funky, eclectic ambiance.
- Recognized as one of KL’s Best Bars and a Tripadvisor Travelers’ Choice Award winner.
- A laid-back atmosphere perfect for networking, conversations, and an unforgettable evening.
Step into an oasis where the music, energy, and setting come together for an unforgettable evening. The perfect backdrop for networking, mingling, and kicking off 2025 in style.
Speakers
Neeraj Mishra,
Head of Media- Business Intelligence & Data Management
With over 15 years of experience in the FMCG industry, Neeraj Mishra has honed his expertise in managing marketing strategies across both brand and agency roles. Having worked with globally renowned brands such as Nestle, Colgate, LG, and Vinda Malaysia, Neeraj brings a wealth of knowledge in digital tools and data-driven strategies that drive business growth and engagement.
Currently leading the Media & Business Intelligence unit at Vinda Group SEA, Neeraj specializes in managing data, generating actionable insights, and crafting impactful media strategies. His proficiency with digital tools like Google Analytics, CRM platforms, CDPs, and more has enabled him to deliver measurable results and transform marketing campaigns into scalable successes.
A passionate advocate for innovation, Neeraj stays at the forefront of digital trends and technologies, empowering businesses to navigate today’s dynamic marketing landscape.
Homa Bababashi,
Director Commercial Operations
As the Director of Commercial Operations at Foodpanda, Homa Bababashi leads a regional team of 300, focusing on driving revenue growth, operational efficiency, and profitability across multiple markets. With over eight years of experience spanning B2B and B2C sales, marketing, and operations in both startups and large corporations, Homa brings a wealth of expertise to the table.
Homa is passionate about implementing innovative, data-driven strategies that maximize value for customers and stakeholders. Among her many accomplishments, she successfully launched the first APAC non-commission revenue team for long-tail vendors, generating €18M in annual revenue within two years across seven countries. She also spearheaded the creation of the B2B department for Carrefour in Iran, establishing processes, negotiating pricing, and launching the first in-store B2B sales.
With an MBA in Marketing and Strategy from Mahan Business School and certification as a data analyst, Homa blends strategic insight with a hands-on approach to innovation, making her a driving force in Foodpanda’s regional success.
Neeraj Mishra
Head of Media- Business Intelligence & Data Management
Homa Bababashi
Director Commercial Operations
Agenda
06:30 PM
Registration & Arrival Networking
07:00 PM
Welcome Remarks by AWS
07:05 PM
Fireside Chat
Explore different use cases and see how leading companies are leveraging data to drive customer engagement and conversion.
07:40 PM
More networking!
By Invitation Only: The A-List of CX Innovators
The Growth Hacks Series: A Sunset Escapade is designed for a select audience of C-Suite executives shaping the future of customer experience.
You'll connect with industry leaders from top brands in Malaysia, including marketing specialists, e-commerce directors, and customer experience champions. This exclusive environment fosters meaningful networking and collaboration, allowing you to gain valuable insights from peers facing similar challenges and opportunities.
Who Should Attend?
- You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
- You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
- You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
- You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX
Insider is trusted by 1200+ of the world’s favorite brands,
including one-third of the Fortune 500
From enterprise brands to high-growth businesses, more marketing and CX teams in Malaysia are empowered by Insider
Insider is the #1 platform for individualized, cross-channel customer experiences
Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value.
