INVITE-ONLY event

Growth Hacks in Action: Mastering the Digital Customer Journey

🗓️ Thursday, 31 July 2025 
🕖 5:30 PM – 9:00 PM 
📍 Cecconi’s Flinders Lane

 

In today’s hyper-competitive digital market, driving growth means more than just getting traffic – it’s about crafting an end-to-end experience that converts. This 25-minute panel brings together experts across SEO, media, analytics, and personalisation to unpack the most effective strategies for optimising the full customer journey. From first-click to checkout, learn how leading brands are using data, AI, and performance-driven tactics to grow sustainably, without the guesswork.

Expect real examples, tangible advice, and no product pitches – just pure, practical growth hacks.

Days
Hours
Minutes
Seconds

Spaces are strictly limited. Join the waitlist.

Venue: Cecconi's Flinders Lane

Spacious monochrome Modern Italian restaurant with slick decor, hanging dome lights, and cellar bar.

Whether you’re scaling a brand or scaling oysters, this night is about crafting premium experiences-online and off.

Event Agenda
5:30 PM
Welcome & Networking

📍 61 Flinders Lane,
Melbourne, VIC 3000

  • Arrival drinks and canapés
  • Meet fellow industry professionals
  • Informal networking with Insider, Insightech and Megantic teams
6:00 PM
Panel Discussion
  • Real stories of meaningful customer relationships that drive results
  • How leading brands balance technology with authentic human touch
  • Moderated by Nicola Clement in intimate theatre-style setting
6:25 PM
Interactive Connection Q&A
  • Audience engagement exploring the intersection of data and humanity
  • Practical applications for creating lasting customer relationships
6:30 PM
Italian Excellence & Continued Conversations
  • Chef's selected 3-course menu
  • Family-style dining fostering authentic connections around our signature long table
  • Curated Italian wine pairings in private dining luxury
8:00 PM - 8:30 PM
Closing Drinks
  • Italian digestifs and premium espresso
  • Final connections in the sophisticated laneway setting
  • Taking the human art of connection beyond the evening

What is Growth Hacks Series?

The Growth Hacks Series is a premium event series designed to equip marketing and business leaders with cutting-edge strategies for exponential growth. Each edition focuses on a key growth theme, featuring industry experts and thought leaders who share actionable insights and real-world success stories.

Learn

from top industry experts who reveal their proven tactics for scaling businesses.

Discover

innovative strategies and tools that can drive your next big leap in growth.

Connect

with like-minded professionals and build valuable relationships to elevate your business.

By Invitation Only: The A-List of CX Innovators

We’re bringing together a select group of digital leaders—Heads of Digital, Heads of eCommerce, Digital Marketing leads, and Growth and CX specialists—for an exclusive afternoon of insights, strategy, and connection.

If you’re responsible for driving performance across the digital customer journey—from acquisition and personalisation to conversion and retention—this session is built for you. Expect sharp, tactical conversations with industry experts, a chance to benchmark with your peers, and take-home ideas you can apply straight away.

Who Should Attend?
  • You are a Visionary Leader: You aim to stay ahead of the curve and explore innovative strategies in customer engagement.
  • You are a Networker: You value connecting with fellow C-Suite executives from telco, government, retail, and other key sectors.
  • You are a Strategist: You are looking for actionable growth hacks and real-world applications to transform your customer engagement.
  • You are a Forward-Thinker: You want to equip yourself with the knowledge and tools needed to thrive in the rapidly evolving landscape of conversational CX

Frequently Asked Questions

What is the event about?

This is an exclusive Melbourne event exploring the human art of customer connection through expert insights and premium Italian dining at Cecconi's Flinders Lane.

How much does it cost to attend?

The event is entirely free of charge for all invited participants.

What is the dress code?

Smart casual to business attire. Think polished professional with a relaxed Melbourne vibe - perfect for networking and dining.

Can I bring a guest or colleague?

This event is exclusively for invited guests only. Please check with the event organiser to confirm if guests can be invited.

How do I register for the event?

Registration details will be sent via email. Please RSVP by the specified date to confirm your attendance.

Can I participate if I have dietary restrictions?

Absolutely! If you have dietary restrictions or preferences, please inform Nico Cabrera at 0410005433 in advance, and we will make the necessary arrangements.

What can I expect from the panel discussion?

A 25-minute panel featuring real customer success stories, moderated by Nicola Clement, followed by a 5-minute interactive Q&A session.

I don't drink alcohol - will there be non-alcoholic options?

Yes, we'll have non-alcoholic beverages available, and our sommelier can suggest non-alcoholic options for the dining experience.

Will the event be recorded or photographed?

We may take photos for future marketing purposes. If you prefer not to be photographed, please let us know when you arrive.

Who can I contact for more information?

For event-related enquiries, please contact Nico Cabrera +61410005433.