Insider is a LEADER (again!) in the 2022 Gartner Magic Quadrant™ for Personalization Engines and has been ranked highest for Marketing Use Cases

Insider’s personalization engine combines zero-party and first party data with AI powered predictions to help brands deliver individualized experiences for their customers.

With customized success and support in 26 countries, we believe Insider is the #1 choice for top global brands across verticals like eCommerce, Retail, Online Travel, Media, Banking and more.

Find out why Insider has been positioned as a Leader with highest scores for Marketing Use Cases.

Insider is a LEADER (again!) in the 2022 Gartner Magic Quadrant™ for Personalization Engines and has been ranked highest for Marketing Use Cases

Gartner Magic Quadrant for Personalization Engines 2022 Grid
Gartner Magic Quadrant for Personalization Engines 2022 Grid

Insider’s personalization engine combines zero-party and first party data with AI powered predictions to help brands deliver individualized experiences for their customers.

With customized success and support in 26 countries, we believe Insider is the #1 choice for top global brands across verticals like eCommerce, Retail, Online Travel, Media, Banking and more.

Find out why Insider has been positioned as a Leader with highest scores for Marketing Use Cases.

Put your product discovery on autopilot with AI

AI-powered engine with 20+ strategies including the capability to auto-optimize recommendations for every slot

With Insider’s Smart Recommendation engine you can deliver the right product at the right time with ease. Leverage more than 20+ recommendation strategies from user based, bought together, most valuable products and much more. Auto optimize recommendations by combining product attributes like category, price, brand etc. with user affinity to choose the best product to showcase for every slot.

Read the report to find out why Insider received the highest score across all vendors for discovery critical capability.

AI-powered engine with 20+ strategies including the capability to auto-optimize recommendations for every slot

With Insider’s Smart Recommendation engine you can deliver the right product at the right time with ease. Leverage more than 20+ recommendation strategies from user based, bought together, most valuable products and much more. Auto optimize recommendations by combining product attributes like category, price, brand etc. with user affinity to choose the best product to showcase for every slot.

Read the report to find out why Insider received the highest score across all vendors for discovery critical capability.

Explore how to optimize yours metrics from conversion rate, AOV to LTV

Take a look at all the growth metrics that are critical for your business and learn more on how to improve them.
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Step up from personalized to individualized experiences

Step up from personalized to individualized experiences

Insider’s personalization engine lets you deliver real-time experiences for every customer. Use attributes like loyalty status, discount affinity etc. and combine it with AI-based predictions to craft perfect experiences.

Building these responsive experiences becomes easier with Insider’s new unified template editor where you can build once and deploy it across platforms.

Read the report to find out why Insider scored top ratings on all three use cases of a personalization engine

Advanced reporting capabilities to uncover valuable insights for your customer, campaigns, channels or the platform ROI

Intelligent insights to
bring precision to your personalization strategy

Insider’s reporting engine delivers precise insights for every member of the personalization team – including marketing, ecommerce, digital and product to make the right decisions. Get every insight from detailed A/B test statistics with bayesian probability to performance breakdown of individual personalization tactics, all the way up to determining your overall ROI and uplift.

Advanced reporting capabilities to uncover valuable insights for your customer, campaigns, channels or the platform ROI

Local growth experts helping you make the biggest leap forward

We believe Gartner Peer Insights reviews show why marketers love Insider and the local customer support teams. Insider growth consultants truly partner with our customers to get more value from our platform and push the limits to hit the toughest growth targets.

Trusted by top global brands

Insider is the preferred growth partner for more than 800 powerhouse brands worldwide helping marketers connect data across channels, predict future behavior with AI and individualize multi-channel experiences from a single platform—with the fastest time to value.

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About Gartner Research

Gartner, Magic Quadrant for Personalization Engines 2022,Jason McNellis, Joseph Enever, Ant Duffin
Gartner, Critical Capabilities for Personalization Engines, Jason McNellis, Joseph Enever, Ant Duffin

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One platform for individualized, cross-channel customer experiences

Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.

© 2022 Powered by Insider. All rights reserved.