Insider Digital Travel Day

September 25, 2017
Jumeirah Lake Towers Cluster R (Parkside Retail Level) AstroLabs, Dubai

Over the past 5 years, the travel industry has become thoroughly digital, achieving 73% growth in online booking revenue. Today, digital travel is becoming exceedingly customer-centered, personalized and inventive. However, with all online opportunities out there, digital travel also breeds customer disloyalty. The industry is becoming more and more competitive in terms of acquiring and retaining customers. Each day more and more brands integrate personalization technologies into their digital marketing strategies to fulfill the conversion potential of bookings and increased ancillary revenue.

Nielsen research found that travelers spent an average of 53 days visiting 28 different websites over a period of 76 online sessions, with more than 50% of travelers checking social media for travel tips. Over the next 10 years, travel industry experts predict that the digital travel space worldwide will expand at an annual rate of 3.8% to reach $11.4 trillion. In this competitive market, how will travel brands survive and keep expanding their businesses?

Successful travel businesses are developing new and smarter strategies that match industry trends and customer expectations. At Insider Digital Travel Day in Dubai, leaders from global travel agencies, hotels and airlines will come together to discuss how they’re enhancing their customer experience strategies to stand out in the competition.

Join us on September 25th and learn from the global leaders of the travel industry!

Schedule

10:00-10:45 Registration & Brunch
10:45-11:00 Opening Remarks - Merve Nazlioglu, Insider
11:00-11:30 Conversion Optimization at Landing Pages - Albert Papadosifakis & Awais Zuberi, Tajawal
11:30-11:55 Conversational Commerce - Atish Thapa, Musafir
11:55-12:15 Conversion Optimization at Search Pages - Kyle Newsam
12:15-12:30 Coffee Break
12:30-12:55 Increasing Ancillary Sales - Ali Avci, Insider
12:55-13:20 Optimizing Check-out Pages, Remo Giovanni Abbondandolo, Travelstart
13:20-14:00 Discussion Panel: Future of Predictive Technologies at Travel Sector
13:20-14:00 Discussion Panel: Future of Predictive Technologies at Travel Sector
14:00-15:00 Network & Snacks

Speakers

Albert Papadosifakis
Head of Design
Albert Papadosifakis
Atish Thapa
Head of Online Business & e-Commerce
Atish Thapa
Remo Giovanni Abbondandolo
General Manager
Remo Giovanni Abbondandolo
Kyle Newsam
Conversion Optimisation Consultant
Kyle Newsam
Awais Zuberi
Head of Product
Awais Zuberi

Venue

Jumeirah Lake Towers Cluster R (Parkside Retail Level) AstroLabs, Dubai